RN - Hospital Liaison Support

Position Summary The Hospital Liaison RN acts as liaison between the contracted hospitals and the hospice team, makes inpatient visits to hospice patients in facilities, and provides in‑service education to providers. Also responsible for carrying out the education component and sustaining business partnerships with referral sources in the community to support the mission of Four Seasons. Performs pre‑admission evaluations for appropriateness for hospice services, initiates the admission process by educating and informing patient/family of hospice and its services. This position assists with admission into the program and services that the patient is eligible for and develops a care plan in conjunction with patient goals, medical team, and Four Seasons' policies. Also obtains informed consents. Provides nursing assessment, initial plan of care and interventions, which optimize patient and family directed comfort and quality of life, and coordinates discharge planning. Additional duties include building professional relationships with local hospital discharge planners as well as community relations and census development activities. Essential Duties & Responsibilities Serving as a Four Seasons Ambassador within the community. Present professionally, have good problem‑solving capabilities, excellent interpersonal communication and customer service skills. Assessing the patient's physical and mental health including the patient's reaction to illnesses and treatment regimens. Recording and reporting the results of the nursing assessment. Planning, initiating, delivering, and evaluating appropriate nursing acts. Teaching, assigning, delegating to or supervising other personnel in implementing the treatment regimen. Collaborating with other health care providers in determining the appropriate patient and family‑centered plan of care and ensuring the implementation of the interdisciplinary plan of care is coordinated. Implementing the treatment and pharmaceutical regimen prescribed by any person authorized by State law to prescribe the regimen. Providing teaching and counseling about the patient's health. Reporting and recording the plan for care, nursing care given, and the patient's response to that care. Supervising, teaching, and evaluating those who perform or are preparing to perform nursing functions, and administering nursing programs and services. Providing for the maintenance of safe and effective nursing care, whether rendered directly or indirectly. Performing other similar duties as assigned. Knowledge, Skills & Abilities Knowledge of federal, state and local regulations and Medicare Conditions of Participation. Knowledge of HIPAA privacy rules and regulations. Knowledge of electronic medical record systems. Basic data entry skills, Cerner experience preferred. Excellent organizational skills. Excellent interpersonal skills. Excellent written and oral communication skills. Ability to work under pressure to meet deadlines. Ability to interact with various departments throughout the organization. Ability to work flexible weekday and weekend hours. Ability to participate as a team player to coordinate projects. Ability to plan, prioritize and coordinate multiple projects. Experience Minimum of 2 years clinical experience preferred. Minimum of 1 year hospice experience preferred. Demonstrated superior customer service skills. Demonstrated skill/expertise in pain and symptom management. Basic computer skills with demonstrated word processing ability. Demonstrated ability to effectively collaborate and facilitate the work of the interdisciplinary team. Demonstrated ability to execute an effective, supportive and sensitive response to needs of patients and their families and to staff members. Licensures & Certifications Valid North Carolina RN license, unrestricted. Valid driver’s license and proof of automobile insurance. Physical Requirements Walking, standing, sitting. Hand dexterity to include writing. Benefits Competitive salaries, reviewed annually. Annual operational performance bonus opportunities. $0 employee premiums on medical insurance. Annual $600 well‑care benefit toward self‑care, childcare, pet care, or elder care. Medical & dental insurance benefits first of the month after hire. 403B retirement plan with employer match. Generous paid time off package of 20+ days of PTO per year. Up to 6 paid holidays. Employer‑paid STD, LTD, & life insurance. Employer‑paid teletherapy & telemedicine coverage. Health & dependent‑care flexible spending accounts. A robust employee wellness program. Up to $3k in tuition reimbursement each year. Reports To Hospital Liaison Team Leader Employment Status Non‑exempt — hourly Location Henderson County, Buncombe County, and surrounding areas Schedule Days Job Description Disclaimer All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all‑inclusive. Additional functions and requirements may be assigned as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. JOB DESCRIPTIONS ARE NOT INTENDED AS AND DO NOT CREATE EMPLOYMENT CONTRACTS. THE ORGANIZATION MAINTAINS ITS STATUS AS AN AT‑WILL EMPLOYER. #J-18808-Ljbffr