Lead Staffing Coordinator, Revenue Cycle

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $20.50 - $33.00

Union Position:

No

Department Details

Summary

The Lead Staffing Coordinator serves as an expert in staffing needs for areas based on work volume Primary role is assisting locations with staffing needs including coverage for requests for time off, unexpected time off and openings. Must be self-directed with a high level of accountability and minimal supervision.

Job Description

The Lead Staffing Coordinator, Revenue Cycle, must be able to perform high-level, complex work as an experienced and professional individual who holds in-depth and expert knowledge of staff scheduling practices. Performs a variety of assignments to ensure the locations have the coverage needed to support the volume of work for each day there are coverage needs. Reviews and approves requests for time off based on staffing needs, at times under the approval and guidance of the revenue cycle leadership. Keeps staffing schedules up to date based on who will be working, open positions and requests for time off. Exercises independent judgment on matters of significance including making recommendations to management on approach/options to accomplishing objectives in the staff scheduling arena. Takes calls for unplanned absences and assigns appropriate coverage based on volumes of work to cover staffing needs for each area. May assist in managing productivity and department reports. Other duties as assigned by Revenue Cycle leadership.

Qualifications

High school diploma or equivalent preferred. Associate degree preferred. Two years of experience in the area of revenue cycle practices the individual will support. Five years of customer service experience preferred.

Significant experience with appropriate revenue cycle functions according to the area the individual supports. Experience coaching and training others, particularly in the area of scheduling or scheduling software utilization.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

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