Guest Experience Lead

McDonald's - 3610 Shaw Avenue - Responsibilities: Lead the guest experience: check in with guests and ensure they are enjoying themselves; Be the solution: handle guest concerns and provide resolution to their satisfaction; Understand that teamwork is key: collaborate with your team to maintain a welcoming, friendly, and clean restaurant environment; Be in the know: provide expert insight into promotions and benefits of McDonalds App, Mobile Order & Pay features; Communicate effectively and anticipate customer needs