Assistant Manager - Banking

Job Description

Job Description

Lead. Coach. Grow. Make an impact.Rosedale Bank is seeking an enthusiastic and customer-focused Assistant Branch Manager to help lead our Pasadena Branch. This position offers an exciting opportunity for a banking professional who enjoys coaching employees, building customer relationships, and contributing to the success of a high-performing branch team. Working alongside the Branch Manager, you'll play a key role in supporting daily operations, developing team members, delivering exceptional customer experiences, and helping the branch achieve its sales and service goals. If you're looking for an opportunity to grow your leadership career with a community-focused organization that values teamwork, professionalism, and customer relationships, we'd love to hear from you. About Rosedale BankAt Rosedale Bank, we're proud to be a true community bank. With over $1 billion in assets, 13 branch locations across Maryland, and more than a century of serving our customers and communities, we combine the strength and stability of a growing financial institution with the personalized service and local decision-making our customers value.What You'll DoAssist in leading the day-to-day operations of the branchCoach, mentor, and develop branch employees to achieve service and performance goalsFoster a positive, customer-first culture focused on relationship building and exceptional serviceSupport business development efforts through customer engagement and referral generationEnsure compliance with bank policies, procedures, and regulatory requirementsAssist with scheduling, performance management, and workflow coordinationResolve customer concerns and provide support for complex transactionsPartner with the Branch Manager to drive branch growth and overall performance What You Bring:High School diploma, or equivalent. College coursework preferred.2-5 years previous retail banking experience requiredSupervisory, management, or leadership experience preferredStrong customer service and relationship-building skillsProven ability to coach, motivate, and develop employeesExcellent communication and problem-solving abilitiesStrong operational and organizational skillsCommitment to delivering an outstanding customer experienceDemonstrated initiative and ability to sell and cross sell products and services to build and deepen customer relationships.Why Rosedale Bank?We're Here For It.We're here for building careers, not just filling positions.We're here for recognizing contributions, developing leaders, and creating opportunities for growth.We're here for employees who want to make a difference every day while being part of a team that genuinely cares about one another and the people we serve.Guided by our core values of Respect, Partnership, Integrity, Community, and Excellence, we believe the best banking experiences are built through trust, personal connections, and exceptional service.We're here for our customers. We're here for our communities. We're here for your career. We're here for it. WORKING CONDITIONS / PHYSICAL REQUIREMENTSMust be able to remain in a standing position for long periods of time (50% of the time)The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.Bending required to access the coin vault, ATM and night drop.Ability to work at other branch locations based on business need.Ability to work a schedule that includes evenings and weekends and flexibility during the week.Must be able to lift up to 60 pounds.We are an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex or gender (including pregnancy), age, marital status, disability, national origin, veteran status, sexual orientation, gender identity, genetic information or any other protected class.