Nursing Coordinator-Concierge Wellness Clinic

Nursing Coordinator-Concierge Wellness Clinic

• Full-time
• Job Type: Full Time

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Department: Comprehensive Wellness and Concierge Medicine
Schedule: Full-time
Ideal Start Date: As soon as possible

About the Department

Join Henry Ford Medical Group, one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. As part of Henry Ford Health, you'll benefit from collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities.

The Comprehensive Wellness and Concierge Medicine department provides concierge primary care and executive health services for corporate and private-pay patients. Through its concierge program, patients receive personalized primary care and assistance navigating services across the Henry Ford Health system. The team includes internal medicine and family practice providers, nursing staff, and medical support professionals who work together to deliver a coordinated patient experience.

Role Overview

As a Nurse Coordinator , you will play a key role in coordinating personalized care for patients enrolled in the Comprehensive Wellness and Concierge Medicine department's concierge program. Working closely with primary care providers, the medical assistant, specialists, and imaging services, you will help patients navigate appointments, referrals, diagnostic testing, and follow-up care across the health system.

The program currently supports approximately 200 concierge patients, and this new position will add a second nurse coordinator to help share the care coordination workload and support the department's growing patient needs.

This is a patient-facing, coordination-focused ambulatory nursing role that combines relationship-building and care navigation with hands-on clinical support when needed.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

In this role, you'll have the opportunity to build meaningful relationships with patients, collaborate with a multidisciplinary team, and help deliver a personalized, seamless healthcare experience.

What You Will Do

• Coordinate care for concierge patients, helping them navigate primary care and services across the Henry Ford Health system.
• Arrange referrals, appointments, diagnostic imaging, and specialty visits, ensuring patients complete recommended services and receive appropriate follow-up.
• Review provider visit notes, identify outstanding care needs, and facilitate next steps in each patient's care plan.
• Collaborate with internal medicine and family practice providers, the medical assistant, specialists, and imaging services to promote timely, coordinated care.
• Provide responsive, high-quality customer service and serve as a reliable point of coordination for patients navigating the healthcare system.
• Support clinic operations and assist with clinical tasks as needed, including obtaining vital signs, performing EKGs, drawing laboratory specimens, and rooming patients.
• Help maintain continuity of care by tracking appointments, outstanding tests, specialist recommendations, and follow-up needs.
• Contribute to the department's concierge care model and support the delivery of executive health services as appropriate to clinic needs.

What You Will Need

Required Qualifications

• Graduate from an accredited school of nursing.
• Current licensure by the Michigan State Board of Nursing as a Registered Nurse.
• Current BLS or ACLS certification per Henry Ford Health policy.
• Successful completion of the Henry Ford Health Pharmacology test.
• Three to five years of progressively responsible clinical nursing practice, consistent with applicable position requirements.

Preferred Qualifications

• Experience in ambulatory care or an outpatient clinical setting.
• Experience coordinating patient care across multiple providers, specialties, appointments, and diagnostic services.
• Experience in a transplant setting or another complex clinical environment requiring coordination of multiple services and follow-up needs.
• Strong customer service, communication, organization, and patient relationship-building skills.
• Ability to manage competing priorities, track outstanding care needs, and communicate effectively with patients and multidisciplinary care teams.
• Bachelor's Degree in Nursing.
• Certification in a relevant specialty.

What We Offer

Join a team where you can grow your career through collaboration, mission-driven work, and continuous learning opportunities. Be part of a supportive environment that values your contributions and empowers you to make a meaningful impact on patient care.

You’ll contribute to a personalized care model that emphasizes accessibility, continuity, and a positive patient experience while working alongside a collaborative ambulatory care team.