SALES ASSISTANT

Sales AssistantThe Sales Assistant is responsible for supporting the Wardrobe Specialist by providing the "St. John Experience" level of service to all internal and external clients, while upholding Brand Values and Standards.ResponsibilitiesThe Sales Assistant's primary function is to support the Boutique with all aspects of sales, including client service and administrative elements related to selling and non-sellingSupport primary Wardrobe Specialist with the sales by securing necessary merchandise, place merchandise back in designated area on sales floor, as well as replenishing sold merchandise on the floorConsistently demonstrates Relationship Selling Skills to support primary Wardrobe Specialist to achieve and exceed planned daily, weekly and monthly sales goals set by Store ManagementDemonstrates high degree of professionalism in communication, attitude and teamwork with clients, peers and management teamDemonstrates proper etiquette when communicating with internal and external clients (i.e in-person, phone, e-mail, and written communication)Complete the Alteration/Blocking processes in accordance to Company standards (i.e complete paperwork, follow up to ensure alterations are completed within appropriate timeframe, receive altered merchandise into store, and make follow-up calls with client)Support and assist clients in primary Wardrobe Specialists absence if neededDemonstrates strong product knowledge; keeps updated on new products, marketplace and fashion trendsRemain current and knowledgeable in all aspects of primary Wardrobe Specialists top clientele in order to provide excellent and personalized customer serviceAssists in maintaining primary Wardrobe Specialists client book to standard and generates sales utilizing the client book through appointments and daily correspondence with clientsSends Company initiated mailings for primary Wardrobe Specialists clients: Catalogs, invitations, sale cards, etc. as neededLog COG's for primary Wardrobe Specialist each month for corporate reportUnderstands and performs all POS functions accurately, professionally and within Company GuidelinesAssists in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies – as neededActively contributes to non-selling activities (i.e primary Wardrobe Specialist go backs, clean up, compliance, etc.)Demonstrates high level of quality in work, attendance and appearanceActively participates in Monthly Touch Bases and follow-upsAttends all required Store Meetings and Events as neededMaintains standards of cleanliness and organizationDemonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and managementDemonstrates high level of quality work, attendance and appearanceAdheres to all Company Policies & Procedures and Safety RegulationsAdhere to Timekeeping proceduresAdhere to local, state, and federal lawAdditional responsibilities assigned by supervisor related to your position/departmentAbility to be flexible and willing to work extended hours when necessaryAbility to work varied hours, nights, days and weekends to support the business needsThis position does not have supervisory responsibilitiesInteracts with all levels throughout organization including employees and outside vendorsMinimum QualificationsAdaptabilityClient FocusCommunicationEmbraces ChangeHonesty and IntegrityInitiativeInnovationOptimisticOrganizationProfessionalismResults OrientatedSolutions OrientatedTeamworkTime ManagementThoroughnessUnderstanding of the luxury clientAbility to work varied hours: nights, days and weekends to support the business needsGood computer skills: Word, Excel, Microsoft Outlook and POS systemsPhysical DemandsIn general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this jobStanding, walking and squatting the majority of the work shiftAbility to climb ladders or stairs Required to lift, move and carry up to 40 poundsAbility to read, count and write to accurately complete all documentation and reportsMust be able to see, hear and speak in order to communicate with employees and other customersSpecific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusManual dexterity required using hands to finger; handle, feel and type; reach with hands and arms