Server/Supervisor

Server/Supervisor

At Elmer's, we're looking for a Server/Supervisor who's ready to delight our Guests while developing skills that will serve you well — here and beyond. In this hybrid role, you'll work two to three supervisory shifts each week (more when the GM is away) and spend the rest of your time delighting our Guests as a Server.

Perks You'll Enjoy:

• Free shift meal when supervising; 50% off meals when serving
• 30% discount when dining as a Guest
• Employee Assistance Program
• Employee referral bonuses
• $10,000 company-paid life insurance
• Voluntary benefits: Preventative Care Plans, Dental, Vision, Accident, and Critical Care Insurance
• Flexible medical and dependent care accounts
• 401(K) with company match
• Paid Time Off (available after 90 days)

What You'll Be Doing:

• As a Server:
• Deliver outstanding service with every Guest interaction
• Ensure meals are delivered correctly, hot, and delicious
• Anticipate and respond to Guest needs before they even have to ask
• Help create a welcoming, comfortable environment
• As a Shift Supervisor:
• Lead the front and back of house teams when Managers are unavailable
• Ensure Elmer's standards and service steps are being followed
• Monitor food quality, service timing, and Guest satisfaction
• Conduct ambiance and line checks (food temperature, presentation, and taste)
• Jump in and support wherever needed to keep service smooth
• Address and resolve any Guest concerns quickly and graciously
• Balance cash drawers and oversee shift change procedures
• Check and sign off on side work completion for both FOH and BOH
• Lead by example, modeling respect, teamwork, and a positive environment

What We're Looking For:

• A valid Food Handler's Card and Alcohol Server Permit (required)
• Strong interpersonal and communication skills
• Ability to adapt to a fast-paced environment
• Motivation, leadership skills, and a positive, team-first attitude
• Basic math and computer skills for transactions and reporting
• Good judgment and decision-making abilities (with manager support available)
• Ability to work weekends and holidays as needed

If you're ready to take the next step in your restaurant career we'd love to meet you!