Principal Project Engineer (Onsite)

What You Will Do Technical focal responsible for identifying in-service issues, driving root‑cause investigations, and developing innovative and practical corrective actions in a timely manner. Coordinate with program and engineering counterparts to ensure aftermarket requirements are considered in the development of design changes. Author and navigate the approval cycle for service bulletins to implement design changes, inspect for field issues, or address quality escapes in the field. Implement effective and cost-conscious retrofit plans. Manage product support requirements, including tracking operational interruptions, component reliability, removals, repair development, spare asset availability, spare part sales, and warranty financials. Work to effectively understand and resolve warranty disputes. Drive improvement to customer scorecards, key performance metrics, and implement and execute standard work. Develop and maintain positive customer and supplier relationships through effective communication and fostering a culture of trust and mutual respect. Ensure product support agreement compliance. Develop and maintain maintenance management guidelines. Travel up to 5% domestically and internationally when circumstances permit. Qualifications Typically requires a university degree and minimum eight years of prior relevant experience, or an advanced degree in a related field and minimum five years of experience. Experience working in the aerospace industry. Technical knowledge of nacelle products. Understanding of the design of aerospace structures and systems, technical support manuals, and knowledge of contracts and specification documents. Continuous improvement experience with CORE, ACE, Lean, or Six Sigma tools. Experience defining, tracking, and documenting multi‑disciplinary project tasks (schedule, resources, budget/cost). Experience building and delivering technical presentations to internal and external customers with clear, audience‑specific messaging (executives, OEM partners, airlines). Strong understanding of the commercial implications of engineering changes, field issues, and investigations. Customer support and/or supplier management experience. Experienced using MS Office (Excel, Project, Word, PowerPoint), Teamcenter, CRM software (MS Dynamics, Salesforce), SAP, CATIA V5. Benefits Medical, dental, and vision insurance. Three weeks of vacation for newly hired employees. Generous 401(k) plan with employer matching funds and separate employer retirement contribution, including a lifetime income strategy option. Tuition reimbursement program. Student loan repayment program. Life insurance and disability coverage. Optional coverages such as pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. Birth, adoption, and parental leave benefits. Employee assistance program with up to ten free counseling sessions and additional health, wellness, and family planning support. Equal Employment Opportunity RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. #J-18808-Ljbffr Prattwhitney