DISTRICT MANAGER
Compass Group USA
District Manager-Charlotte, NC
Flik Independent School Dining has been leading the way in transforming private and independent school foodservice across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional foodservice experiences every single time. Our meals are crafted from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit our communities. But we don't stop at just foodservice – we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily. By combining nutritious meals with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and programming, and doing what's right, every time.
We are Nourishing a Brighter Future.
Job Summary
Summary: As a District Manager, you will lead and support a portfolio of private and independent K-12 school dining accounts within a defined territory. You will provide strategic oversight, operational leadership, and financial accountability, working closely with on-site teams to ensure exceptional service delivery and client satisfaction. The District Manager is responsible for driving performance, developing talent, and partnering with senior leadership to align operations with organizational goals, regulatory requirements, and community needs.
Key Responsibilities:
- Lead, manage, and mentor a cross-functional team of Directors of Dining Services, ensuring operational excellence and high levels of team engagement.
- Build and maintain strong client relationships, serving as a strategic partner and brand ambassador for your accounts.
- Drive financial performance, including ownership of the P&L, budgeting, forecasting, and reporting accuracy across all locations in the territory.
- Collaborate with Sales, Finance, and Retention teams on proposal development and support the full lifecycle of new and existing business opportunities.
- Ensure compliance with federal, state, and local foodservice regulations, quality assurance standards, and company policies.
- Conduct regular audits and implement continuous improvement strategies across all accounts.
- Champion a culture of safety and inclusivity; oversee training, allergy awareness, and workplace safety programs.
- Foster leadership development and succession planning within your teams; conduct performance evaluations and guide professional growth.
- Participate in regional leadership meetings to share best practices, address challenges, and support organizational initiatives.
- Represent the organization at school and community events, reinforcing company values and deepening engagement.
- Collaborate with internal and external stakeholders to solve problems, analyze risks, and evaluate both short- and long-term impact of decisions.
- Ensure timely completion of required administrative reporting and adherence to all company procedures and policies.
- Travel extensively throughout the assigned territory to provide on-site support and leadership visibility.
Preferred Qualifications:
- Bachelor's degree in Business, Hospitality Management, Food Services, or related field is strongly preferred; a minimum of 5 years of progressive multi-unit foodservice or hospitality leadership experience may be considered in lieu of a degree.
- Strong experience managing contract-based operations, P&L oversight, and customer satisfaction initiatives.
- Demonstrated ability to grow business, drive financial results, and implement strategic initiatives.
- Proven leadership skills with a focus on team development, performance coaching, and succession planning.
- Exceptional communication, presentation, and relationship-building skills.
- Ability to think strategically, solve problems analytically, and manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).
- Flexible, collaborative, and committed to fostering inclusive and positive workplace cultures.
- Willingness and ability to travel extensively throughout the assigned region.
Associates at Flik Independent School Dining are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.
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