Shift Lead

Job Description

Job Description

Essential Responsibilities

• Greets customers.
• Receives payment by cash or credit cards.
• Issues receipts or change to customers. Provides correct change to customers with minimal to no errors.
• Accurately rings up transactions with minimal or no voids or errors.
• Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Counts money in cash drawers at the end of shifts to complete nightly deposit.
• Assist customers by providing information and resolving their complaints.
• Maintains clean and orderly checkout area, dining area, bathroom area, and parking lot areas.
• Complete opening and closing duties and checklists accurately and thoroughly.
• Reviews plates to ensure customer order matches customer ticket.
• Clocks in and out of the restaurant in a timely manner.
• Prepares a variety of meats, seafood, poultry, French fries, and other food items for cooking in ovens and fryers and a variety of other kitchen equipment.
• Assumes 100% responsibility for quality of products served.
• Knows and complies with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies, and procedures. Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Prepare drive thru orders, handle drive thru transactions and ensure food is delivered promptly and courteously.
• Maintains a clean and sanitary workstation area including tables, shelves, sinks, ovens, fryers, etc.
• Follows proper plate presentation and garnish set up for all dishes.
• Assists in food prep assignments during off-peak periods as needed.
• Performs dishwashing and proper cleaning of all areas throughout shift.
• Closes the kitchen properly and follows the closing checklist for kitchen stations.
• Closes the dining area properly and follows the closing checklist.
• Takes necessary meal and rest breaks accordingly.
• Clocks in and out of the restaurant in a timely manner.
• Attends all scheduled meetings/training and brings suggestions for improvements.
• Other duties assigned by Mr. Fries Man.
• The company reserves the right to add or change duties at any time.

Education/Experience Requirements

• High School Diploma or GED preferred but not required.
• Restaurant experience required.
• Must be able to work independently and confidently manage both the register and kitchen when scheduled alone.
• Cash handling experience required, including night deposits.
• Knowledge of TOAST POS system preferred but not required.
• Current and valid Food Handlers Certificate preferred.
• Must be 18 years of age.
• Must have reliable transportation to work
• Must be able to work morning, night, and weekends, and/or as business operations require.

Physical Demands
Stands/walks continuously through the shift. Frequent bending, bend and twist neck and waist, reach above and below shoulders and squat, use hands, reaching or grasping with hands and arms. Must be able to lift up to 25 pounds on a regular basis and occasionally up to 50 pounds. Must be able to work under pressure and be flexible to work long, sometimes irregular hours including weekends and holidays.