Director, Global Financial Operations

Role Description

The Director, Global Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence.

How You'll Make An Impact

• Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue)
  • Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition.
  • Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement.
• Drive Process Improvement and Financial Automation
  • Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors.
  • Identify and implement best practices to improve workflow efficiency and scalability across transactional functions.
• Manage and Enhance Financial Systems and Reporting
  • Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow.
  • Ensure accurate data capture and financial integration across systems to support month-end close and audits.
• Lead and Develop the Financial Operations Team
  • Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways.
  • Foster a culture of collaboration, ownership, and continuous improvement within the team.
• Collaborate Across Functions to Align Financial Process
  • Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities.
  • Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planning.
  • Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations.
  • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity.
  • Provide insights to support budgeting, forecasting, and financial planning efforts.
  • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution.

Qualifications

• Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles.
• Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols.
• Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments.
• Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth.
• Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections.
• Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth.
• Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations.
• Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions.
• Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders.

Requirements

• Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations.
• Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR.
• Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation.
• Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation.
• Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement.
• Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency.
• Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT.

Benefits

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match

Company Description

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.