SYSTEM ANALYST

System Analyst

The Management Center's Purchasing, Material, and Engineering System team is seeking a System Analyst to support the continued evolution of our enterprise applications and business processes. This role is responsible for maintaining the integrity and reliability of data across IBM AS/400 ERP purchasing and inventory/material management systems while collaborating with business and technical stakeholders to deliver scalable and effective solutions.

As a key liaison between business users and development teams, you will work closely with Business Analysts and end users to understand operational needs, analyze requirements, and design system solutions that improve productivity and support strategic objectives. You will also contribute to application modernization initiatives, including the transformation of legacy AS/400 systems to.NET and SQL Server platforms, helping drive innovation, enhance system capabilities, and position the organization for future growth.

Major Areas of Accountability

1. Collaborate with Business Analysts and end users to gather, analyze, and validate business requirements, translating them into effective technical solutions.
2. Maintain, support, and enhance ERP systems, including database design and administration, while ensuring compliance with security, authorization, and data privacy standards.
3. Develop, optimize, and maintain SQL queries and AS/400 applications using technologies such as CLP, RPG, WebSmart, and Synon.
4. Troubleshoot, test, deploy, and support applications across multiple environments, identifying and resolving issues related to system design, software defects, data integrity, and business processes.
5. Monitor system performance and exception reports, proactively identifying abnormalities and escalating critical issues to management for timely resolution.
6. Perform and support ERP modernization initiatives, including the migration, testing, and implementation of legacy IBM AS/400 ERP applications into modern web-based platforms.
7. Identify opportunities for process improvement, system enhancements, and tooling upgrades to improve scalability, efficiency, reliability, and overall system quality.
8. Provide technical support and user training, ensuring prompt resolution of user issues and effective adoption of system enhancements.
9. Create and maintain technical documentation and system specifications to support knowledge sharing and ongoing system maintenance.
10. Review and prioritize work requests, participate actively in team meetings and project discussions, and deliver assigned projects and operational tasks in accordance with established SOPs.
11. Participate in an on-call support and respond to after-hours production issues to maintain business continuity and system availability.

Qualifications

1. Bachelor's degree (4-year college degree) from an accredited institution).
2. Degree in Management Information Systems (MIS), Computer Science, Supply Chain Management, or a related technical/analytical field. An advanced degree is a plus.
3. 1–3 years of experience in system analysis and system design.
4. Prior experience or a strong background in purchasing, procurement, or material management systems is highly preferred.
5. Has completed major projects that demonstrate the ability to independently drive projects from beginning to completion with measurable results (Ex: Reduced system run-time, boost system efficiency by redesigning system and data flow, etc.).
6. Robust capabilities in system analysis and system design (such as database schema design, ER diagram analysis).
7. Strong programming skills in languages (such as RPG, SQL, Java, Python, C#, Go, or Node.js) paired with solid database experience.