Unemployment Compensation Tax Agent - Pittsburgh West Team - Home Headquartered

Salary

$59,345.00 - $90,211.00 Annually

Location

*Home Headquartered, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2026-50360-06720

Department

Department of Labor & Industry

Division

LI OUCTS ACD Pittsburgh West

Opening Date

05/27/2026

Closing Date

6/9/2026 11:59 PM Eastern

Job Code

06720

Position Number

00014029

Union

AFSCME

Bargaining Unit

A4

Pay Group

ST07

Bureau / Division Code

00122710

Worksite Address

Home Headquartered, Pennsylvania

Worksite Address

Allegheny, Fayette, Greene, Washington, and Westmoreland Counties

Contact Name

Meshal Ghori

Contact Email

View email address on click.appcast.io

Bureau / Division

Office of Unemployment Compensation Tax Services - Audit and Compliance - Pittsburgh West

THE POSITION

Are you looking for a flexible and rewarding career in tax compliance, auditing, and investigation? Do you like getting out and meeting with people and variation in work assignments? If so, look no further! The Department of Labor & Industry is looking for an independent and highly motivated individual to join our Audit and Compliance, Pittsburgh West team as an Unemployment Compensation Tax Agent serving Allegheny, Fayette, Greene, Washington, and Westmoreland counties.

In this role you will travel, work from home, and work on-site to help a wide range of employers and businesses comply with PA Unemployment Compensation (UC) law. This position brings variety, challenge, and the satisfaction of making a real impact across Pennsylvania communities. Take the next step in your career with a team that values accuracy, fairness, and public service!

DESCRIPTION OF WORK

As a UC Tax Agent, you will make in person and other types of contacts with employers and businesses within your assigned territory to communicate all requirements they must fulfill under PA UC law. This includes examining financial records and investigating issues to confirm compliance, correct errors, and identify fraudulent activity. Each case is unique and offers an abundance of new learning opportunities. Your responsibilities in this role will include:

• Advanced Auditing: Conduct and submit quality audits; examine and analyze employer financial records and related documents to calculate gross and taxable wages, ensure each employer reported and paid the correct tax liability, and identify hidden or unreported wages and misclassified workers
• Record Reconstruction: Rebuild payroll records when documentation is incomplete or missing by conducting interviews, investigating facts, and collaborating with other auditors on complex cases; document missing, incorrect, or changed information and correct the employer's account
• Investigative Work: Conduct investigations into blocked UC claims, employer registration changes, and situations that could involve fraud, bankruptcy, or criminal proceedings under PA UC Law
• Employer Communication: Explain audit findings, the assessment process, and appeal rights; answer any questions employers may have about UC Law
• Audit Compliance and Collection: Obtain payments, initiate refunds, or negotiate payment plans; when necessary, use administrative reviews, criminal complaints, or subpoenas to compel employer compliance; attend and testify at court hearings
• Case Documentation: Maintain thorough written records of audits, investigations, and all daily work activities

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, home headquartered
• Frequent travel throughout assigned territory in Pennsylvania is required. Travel expenses will be paid.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. AWS (alternate work schedule) may be available.
• Telework: This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $59,345 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor's degree which includes or is supplemented by 18 college credits in finance and accounting, of which at least 6 college credits are in accounting; or
• An equivalent combination of experience and training which includes 18 college credits in finance and accounting, of which at least 6 college credits are in accounting.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• This particular position also requires possession of a valid driver's license which is not under suspension.
• You must currently reside in or be willing to relocate to Allegheny, Fayette, Greene, Washington, or Westmoreland County.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test o nce for this posting.
• Your results will be provided via email.