Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2026 and currently lead a growing team of two. Before becoming an agent, I spent seven years as an agent team member, giving me firsthand experience in the business and a strong foundation for building an agency of my own. I’m a graduate of the University of Wisconsin, Green Bay and earned my master’s degree from the University of Phoenix.

Outside of work, I’m married with two kids, and sports (especially football), are a big part of our family. I coach middle school football as well as flag football for younger kids, which gives me another opportunity to mentor, teach, and help others develop.

As a newer agency, we’re excited to become more involved in the community as we grow. We recently joined the local Chamber of Commerce and look forward to building relationships and finding additional ways to support the community we serve.

Our agency offers health benefits, a 401(k), paid time off, a life insurance stipend, licensing reimbursement, and a strong commitment to work-life balance. As a growing office, this is also a great opportunity for someone who wants to join early, develop their skills, and grow alongside the agency.

We’re building a team-oriented environment where people can learn, contribute, and take pride in what we accomplish together. If you’re looking for an opportunity to be part of a newer agency where you can make an impact and build a long-term career, we’d love to meet you.

ROLE DESCRIPTION:
Carl Dodge - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.