Experienced Luxury Sales Manager Chapman Automotive Group

Job Description

Job Description

 

High line Sales Manager

 

Department: Sales

Employment Type: Full-Time

About Us

Chapman Automotive Group,  One of Arizona's premier Luxury dealership groups.

We deliver a luxury experience that excels in excellence and innovation.  As part of our ongoing growth, we’re seeking an experienced and motivated Luxury Sales Manager to lead a dynamic team, at one of our prestigious high line dealerships. This is an opportunity to join a dealership that values integrity, collaboration, and an elevated client-first approach in every interaction.

Position Overview

The Sales Manager is responsible for developing, coaching, and inspiring our sales team to achieve outstanding results in a modern, consultative sales environment. This role blends leadership, technology proficiency, and client engagement to ensure every guest receives a personalized, world-class experience.

Key Responsibilities

• Team Leadership & Development

• Recruit, train, and mentor Sales Consultants and Product Specialists to perform at their highest potential.
• Foster a culture of teamwork, professionalism, and accountability across all sales operations.
• Coach team members on utilizing our digital retailing and CRM tools to enhance client engagement and follow-through.
• Conduct daily sales meetings, one-on-one coaching sessions, and performance reviews focused on continuous growth.

Sales Performance & Strategy:

• Develop and execute monthly and annual sales strategies that drive performance and profitability.
• Analyze performance data and implement process improvements using dealership software systems.
• Manage inventory levels, merchandising, and pricing strategies in collaboration with the General Manager.
• Partner with marketing to develop events and campaigns that attract new clients and strengthen brand loyalty.

• Client Experience & Relationship Management

• Ensure every client interaction reflects the values of trust, transparency, and sophistication of our company.
• Oversee client satisfaction efforts, including timely resolution of any issues or concerns.
• Maintain visibility on the showroom floor and engage directly with guests to enhance relationships and referrals.

• Brand Standards & Compliance

• Uphold brand standards throughout the showroom and all sales operations.
• Ensure compliance with all dealership, manufacturer, and regulatory guidelines.

• Cross-Department Collaboration

• Work closely with Service, and Parts teams to deliver a seamless and premium ownership experience.
• Participate in dealership and community events to build brand awareness and client loyalty.

Qualifications

• Minimum 5 years of automotive sales experience, with at least 2 years in a management role (luxury brand experience strongly preferred).
• Proven record of success in building, training, and developing high-performing sales teams.
• Strong background using CRM, DMS, and digital retailing software to track performance and enhance customer experience.
• Exceptional communication, leadership, and problem-solving skills.
• Professional appearance and demeanor consistent with the Luxury image.

Compensation & Benefits

• Competitive base salary plus performance-based bonuses and commission.
• Comprehensive benefits package, including medical, dental, vision, and 401(k).
• Ongoing training and certification opportunities.
• Company vehicle allowance or demo program.
• Career advancement opportunities within our luxury automotive group.

Join Our Team

If you’re a proven sales leader with a passion for developing people and delivering luxury-level client experiences, we’d love to meet you. Apply today to become part of the  leadership team and help us continue setting the standard for automotive excellence in  Arizona.