Scheduling Specialist

Scheduling Specialist - Full-Time | Home Health | Bartlett, TN

Keep Care Moving. Make a Difference Every Day.

Are you an organized, customer-focused professional looking for a career with purpose? Tennessee Quality Care is seeking a Scheduling Specialist to join our Home Health team in Bartlett, TN .

In this essential role, you'll help ensure patients receive the care they need by coordinating schedules, supporting our clinical team, and providing exceptional service to patients, caregivers, and staff. Your work behind the scenes helps make quality care possible every day.

Why You'll Love Working With Us

• Competitive Pay
• Monday-Friday Schedule
• Comprehensive Benefits Package
• 401(k) with Company Match
• Generous PTO & Paid Holidays
• Supportive, Team-Oriented Culture
• Work-Life Balance
• Opportunities for Career Growth

At Tennessee Quality Care, you're more than an employee-you're a valued member of a team dedicated to improving lives throughout the community.

What We Offer

• Medical, Dental, Vision, Life & Disability Insurance (effective the first of the month)
• 401(k) Retirement Plan with Generous Company Match
• Generous Paid Time Off
• Paid Holidays
• Tuition Reimbursement
• Employee Referral Bonus Program
• Merit-Based Increases
• Employee Discount Programs
• Positive, Collaborative Work Environment

What You'll Do

• Confirm patient appointments and complete reminder calls according to company guidelines.
• Coordinate and manage patient and clinician schedules efficiently.
• Track daily scheduling metrics and communicate scheduling trends to leadership.
• Answer incoming calls while providing exceptional customer service to patients, clinicians, and visitors.
• Maintain accurate patient records within scheduling and billing systems.
• Complete scheduling documentation, forms, and correspondence.
• Provide administrative, billing, and customer service support as needed.
• Protect confidential patient information and maintain HIPAA compliance.
• Maintain dependable attendance while supporting the changing needs of the department.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum of two (2) years of experience in a medical office or healthcare setting preferred.
• Experience in a high-volume medical office environment required.
• Patient scheduling experience in a physician's office or healthcare setting preferred.
• Bilingual (Spanish) is a plus.
• Proficiency with Microsoft Office and general computer applications.
• Strong organizational, communication, and multitasking skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

Ready to Make an Impact?

Join a team where your organizational skills help deliver exceptional patient care every day.

Apply Today - Your Next Rewarding Career Starts Here!

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Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.