CMA/LPN

Telephone triage for patient concerns/questionsPerform patient follow-up and coordinates care (e.g. obtain prior authorizations, follow-up on abnormal results, manage appropriate buckets in EMR, etc.), per clinic protocolRefill patient medications per clinic protocolEnter in and tracks patient recalls as appropriate (childhood and adult immunizations, future blood work, abnormal paps, colonoscopies, etc.)Track outpatient referrals, per policy and procedureReview and coordinate with other departments and integrate work with other staff to ensure timely and accurate patient flowAct as float to help fill in during staff shortages for in-person patient care in the clinical setting; follow workflows, policy procedures set for clinical nursingParticipate in meetingsParticipate in continuous quality improvement activitiesAssist with outreach activities such as health fairs, when neededDocument client encounters from outreach events, activities, service plans, and outcomes achieved by client in an effective manner; completes and submits monthly reports; and ensures accurate data collection for quality measures and other reporting purposeCoach patients in effective management of their chronic health conditions and self-care. Assist patient in understanding care plans and instructions. Motivate patients/clients to be active and engage event participants in their health and overall wellbeing.Assist patients in accessing health-related services to appropriate medical and specialty providers and overcoming barriers to obtaining needed medical care and /or social serviceComply with Health West Inc.s policies and proceduresOther duties as assignedEducationHigh School Diploma or EquivalentGraduation from a Medical Assistant Program or EquivalentGraduation from a Practical Nursing Program or EquivalentExperienceOne year recent experience in a health care setting preferred. Current National Medical Assistant Certification required. Current Idaho Practical Nursing License or equivalent required. Current certification in BLS. #J-18808-Ljbffr