Food and Beverage Supervisor

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About Our Property:

The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus. The venue supports and promotes inquiry, the open exchange of ideas, and the power of academic, interdisciplinary convening. The Forum is located at the intersection of East 60th Street and Woodlawn Avenue. It serves as a place where scholars gather and exchange ideas through activities that range from talks and workshops to multi-day conferences that span academic disciplines. The facility provides spaces and amenities that are not currently available on campus, including highly collaborative, well-appointed meeting and event rooms commensurate with the types of conferences, special events, workshops, and meetings that University faculty and academic departments host. The building has a sustainable design target of LEED Gold.

Basic Function

The F&B Supervisor is responsible for overseeing the F&B operation and staff of the property while maintaining the highest level of standards and efficiency.

Qualifications (Education, Knowledge, Training, & Work Experience)

• 4 years of progressive restaurant experience preferred.
• 1-2 years of entry level supervisor and/or lead position experience preferred.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.
• Knowledge of Microsoft Office Excel, POS System(s) and online reservations sites is a plus.
• Manager ServSafe certified with City of Chicago certification and BASSET certified within allotted time designated after starting position.
• Specific experience with wine and wine service preferred.

Essential Functions

• Shift lead to oversee and direct restaurant and banquet operations as needed.
• Ensure scenography standards of atmosphere and cleanliness of the restaurant including inspecting tabletops, bar, side-stations, etc.
• Perform daily pre-shift meetings with staff prior to meal period.
• Monitor and critique beverage quality, food quality and service levels.
• Prioritize guest satisfaction as a top goal through table check-ins with guests.
• Promote a professional atmosphere and culture through all departments.
• Assist with training and coaching of servers, bartenders, host team and support staff.
• Adhere to, support and exemplify all operational procedures and protocols.
• Assist with monitoring of all current supplies like glassware, service ware, wines, beer, spirits, dairy, garnishes, dry goods, pens, coasters, staplers, staples, sanitizing wipes, etc.
• Assist in counting end of the month inventories for beverage. Enforce State of Illinois, City of Chicago, the Quadrangle Club, and David Rubenstein Forum alcohol policies.
• Ability to use good judgment to de-escalate uncomfortable situations with internal and external guests.
• Maintain a consistent smooth running operations.

Marginal Functions

• Respond to any reasonable task assigned by your immediate manager or General Manager Assist in all outlets and Banquets when needed.
• Other duties as assigned by Manager or Supervisor.

Compensation: $25

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.