Quality Manager

Quality Manager

In this role, you'll step into a key leadership position that shapes how our products are built, verified, and continuously improved. This role is ideal for candidates with strong manufacturing engineering or operations backgrounds who are ready to expand their career into quality leadership. The Quality Manager ensures that the business unit, location, or group has the systems, processes, and collaborative practices needed to remain compliant with governing quality standards while driving operational excellence.

Responsibilities include developing, applying, and maintaining quality requirements and standards for all products within the group or location. Partnering cross-functionally to define and improve processes supporting concurrent engineering and product development. Designing, documenting, and implementing methods for process control, continuous improvement, testing, and inspection. Leading and promoting quality standards, inspection processes, test methodologies, and quality plans. Managing certification processes for the group or location. Developing and executing quality-reporting measures. Analyzing trends, best practices, and risks, ensuring timely corrective actions. Providing management with clear reporting on quality issues, trends, and performance. Ensuring processes exist for review of customer specifications, change requests, purchase orders, and contracts, and incorporating required criteria into quality and process plans. Establishing and maintaining supplier quality requirements and ensuring proper review of supplier purchase orders. Conducting internal quality audits in accordance with documented processes and standards. Maintaining standards for calibration of mechanical and electrical test equipment, ensuring proper documentation and compliance. Interfacing with external auditors, suppliers, and customer quality representatives to ensure effective quality systems and corrective action processes. Performing other job-related duties as assigned.

Qualifications include a BS degree in Engineering, Quality, Business, or a related field. Minimum 3 years of leadership experience in quality, manufacturing engineering, operations, or similar process-driven environments. Demonstrated ability to operate with urgency, accountability, and results orientation. Technical expertise with exposure to complex organizations, ideally including development or production environments. Strong leadership skills with the ability to influence and drive quality priorities across teams. Effective communication skills with internal and external stakeholders. Ability to perform within budgetary guidelines. Experience developing procedures, business systems, or process methodologies; quality-specific experience welcomed but not required. Confident decision-maker with an open, candid communication style and ability to energize teams. Proven ability to build and develop strong, reliable teams. Skilled in project management, business systems, and process flow mapping. Excellent written, verbal, and presentation skills. Operates within the Textron Business Conduct Guidelines. Demonstrated ability to lead or contribute to product, process, and cultural change initiatives. Ability to obtain/maintain a government secret security clearance.

Business and leadership competencies include action-oriented dealing with ambiguity, conflict management, customer focus, functional/technical skills, integrity and trust, peer relationships, planning, strategic agility, building effective teams.