Contact Center Agent
Life Remembered
Contact Center Agent
Contact Center Agent Family Outreach Department | Life Remembered Do you enjoy talking with people and building connections over the phone?
Life Remembered is looking for a Contact Center Agent to join our Family Outreach team! This is more than just a call center job. You'll be the first point of contact for families who have expressed interest in our cemetery products and services , helping connect them with the right Sales Advisor and location. What You'll Do
? Medical, dental & vision benefits
? Generous PTO
? Paid holidays
? Training and ongoing support
? Opportunity to grow within the organization Why Join Life Remembered? You'll play an important role in helping families take the next step in planning for their future. If you're a people person who loves to talk, enjoys helping others, and wants the opportunity to increase your earnings through incentives , we'd love to hear from you! Apply today and join the Life Remembered Family Outreach Team!
Contact Center Agent Family Outreach Department | Life Remembered Do you enjoy talking with people and building connections over the phone?
Life Remembered is looking for a Contact Center Agent to join our Family Outreach team! This is more than just a call center job. You'll be the first point of contact for families who have expressed interest in our cemetery products and services , helping connect them with the right Sales Advisor and location. What You'll Do
- Contact new leads generated through our marketing efforts
- Speak with prospective customers to understand their needs and level of interest
- Set appointments for our Sales Advisors
- Earn incentives when appointments result in completed sales
- Serve as a customer service liaison for families
- Answer general questions about our cemeteries and services
- Forward calls to the appropriate cemetery location when additional assistance is needed
- Enter accurate notes and information into our contact center software
- Follow established call scripts and outreach procedures
- Be comfortable and confident on the phone
- Enjoy talking with and helping people
- Have strong communication and listening skills
- Be comfortable using computers and learning new technology
- Be able to accurately document calls and customer information
- Be dependable, professional, and organized
- Be motivated by performance-based incentives
? Medical, dental & vision benefits
? Generous PTO
? Paid holidays
? Training and ongoing support
? Opportunity to grow within the organization Why Join Life Remembered? You'll play an important role in helping families take the next step in planning for their future. If you're a people person who loves to talk, enjoys helping others, and wants the opportunity to increase your earnings through incentives , we'd love to hear from you! Apply today and join the Life Remembered Family Outreach Team!
Compensation details: 17-17 Hourly Wage
PI4e165181a4f5-26289-41318426
Vacancy posted 5 days ago
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