Production Supervisor

Retail Production Supervisor

As a Retail Production Supervisor, you will provide direction and oversight to team members working in thrift store production in a designated warehouse space at the back of the store. Qualified candidates will have supervisory experience in a production environment. Retail experience is a plus!

Why City Thrift?

• Consistent work schedule
• Paid time off
• Healthcare benefits
• Generous employee discount
• Support sustainability efforts and more!

Essential duties and responsibilities include the following:

• Communicate regularly, operating targets and progress against standards and expectations.
• Hire, select, teach, train, develop, coach and counsel employees as needed.
• Motivate the team regularly and ensure efficient operations by troubleshooting bottlenecks and working side by side with team members through the processes.
• Ability to handle the physical requirements of sitting, walking, bending, squatting, climbing and twisting on an intermittent or continuous basis
• Utilize all employees efficiently and effectively to achieve production quotas
• Develops staff by recruiting talent, engaging employees, orienting new hires, and training to company policy and procedures
• Rotate and cross train employees in order that they may be able to do several jobs as necessary
• Monitors performance through the use of employee attainment recordkeeping
• High energy level, strong leadership skills, independent thinker
• Maintains clean work environment
• Teach, train and coach team members to standard
• Ensure all merchandise is priced according to standards
• Oversight and quality control is maintained for items going to both sales floor and export
• Other duties may be assigned to meet business needs.

Required knowledge, skills and abilities:

• Data driven – tracks and evaluates employee performance
• Integrity – maintains high standards in all activities
• Collaboration – able to work with and through others
• Comfortable interacting with customers and hourly employees
• Efficient – produces significant results with minimized effort
• Follow-through – meets commitments
• Communication – strong verbal and writing skills

Education, experience, training required:

• High school diploma or GED preferred
• Must be at least 21 years of age
• 2-5 years of experience in a retail environment, preferably with a big box chain.
• Consumer retail or thrift businesses preferred
• 2 years or more of managing teams through goal setting, productivity measurements and achieving targeted results
• Past line management experience not limited to hiring, termination, performance review, and policy adherence.