Front Desk Agent

We are looking to add an upbeat, enthusiastic Front Desk Agent to our team to provide great service and memorable experience to our guests. Benefits for the Hotel Front Desk Agent: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-timeemployees) 401K plan with company match(full-time and part-timeemployees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner Provide information about our hotel, available rooms, rates, and amenities Assist guests and resolve guest challenges to ensure 100% guest satisfaction Accurately conduct all cash handling and credit card processing activities Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures Perform any other job related duties as assigned Desirable Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr SMI Hotel Group