PT Cashier

Salary: $15.00 Hourly
Location : Wilmington - Downtown Campus, NC
Job Type: Part Time Staff
Job Number: 21-00166
Division: Business Office
Department: Cashiers
Opening Date: 08/25/2026
Closing Date: 9/7/2026 11:59 PM Eastern
Position Description
DEFINITION:
To perform clerical customer service duties in support o college registration activities involving

serving as a cashier, handling student complaints, providing information and maintaining related financial records.
SUPERVISION RECEIVED AND EXERCISED:

• Receives general supervision from supervisory or management staff.
• Exercises no supervision.

Duties & Responsibilities (Essential Functions)
ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:

• Performgeneral cashieringdutiesforthecollege;receivestudenttuitionandfees;issueparking decals;issue receipts; issue refunds as required;maintain necessary recordsand files of transactions;recordallmoniesreceivedoncomputerterminal;maintaincashdraweronadaily basisandbalancethecashdrawerattheendofeachdaybytender.
• Provideassistance tostudentsandthegeneralpublicwithinquiriesandcomplaints; answer student complaints regarding registrationfees, delinquencies and refunds; identifycustomer serviceproblemsandconductresearch;communicateresultstostudentsasappropriate.
• Answerincoming telephonecallsprovidinggeneralinformation on collegeregistrationpolicies andproceduresasrequired;andifneededrefercallstoappropriatedepartmentpersonnel.
• Maintainpettycashfund;balancepettycashonregular basis.
• Maintainparkingticket information.
• Assist with ID production.
• Other duties as assigned.

Other Important Functions:

• Perform a variety of general clerical duties including typing and proofreading a variety of documents.
• Assist with shredding and disposing of outdated financial documents.
• Perform related duties and responsibilities as required.

Qualifications
QUALIFICATIONS:

Knowledge of:

• Basic customer relations techniques
• Basic computer knowledge
• Principles and procedures of record keeping
• Research and answer department questions regarding status of accounts, the proper coding of transactions and related matters.
• Procedures and practices involved with handling money, issuing receipts and balancing a cash drawer

Ability To:

• Learn to operations, services and activities of a customer service program.
• Respond tactfully and courteously with the public in answering student inquiries and referring complaints.

• Establish and maintain cooperative working relationships with those contacted in the course of work
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Work independently in absence of supervision
• Maintain a variety of records and files
• Maintain effective audio-visual discrimination and perception needed for:

1. Making observations
2. Reading and writing
3. Communicating with others
4. Operating assigned equipment
5. Handling varied tasks simultaneously

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
• Standing or sitting for extended periods of time
• Bending, stooping, climbing or lifting up to 50 pounds
• Operating assigned equipment
• Handling varied tasks simultaneously
• Maintain mental capacity, which allow the capability of:
• Making sound decisions
• Responding to questions
• Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:
Minimum Education/Training:

High School Diploma or equivalent
Minimum Experience :

One year of cash handling and customer service required.
Preferred Education/Training, Experience, Skills :

Associates Degree in Accounting or Business preferred.

Supplemental Information
Special Instructions to Applicants :

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.

• To claim veterans' preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.