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Bilingual Patient Account Representative

Ability Rehabilitation

Job Description

Job Description

Company Description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this through carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned and together, we have over 20 years of well-qualified therapy experience. We serve communities in 8 counties, with a total of 23 outpatient clinics. And we’re probably not done growing, so join our company and grow with us! Step inside any one of our locations and you’ll feel it: a culture of care, professionalism, and human connection.

Job Description

Ability Rehabilitation is seeking a full-time experienced Bilingual Patient Account Representative to join our fun, energetic, family at our outpatient orthopedic clinic in Rome . Your big smile will go a long way in our clinic.

  • Rebilling, follow-up, and collection activity for assigned payers.
  • Researching, appealing, and addressing patient account balances.
  • Accurately and thoroughly document pertinent collection activity performed.
  • Verify claims adjudication utilizing appropriate resources and applications.
  • Initiate telephone and/or letter contact with parties responsible for reimbursement for services provided.
  • Edit/Update claim information to meet and satisfy billing compliance guidelines for electronic and paper claim submission.
  • Demonstrate knowledge of HIPAA privacy and security regulations by appropriately handling patient information.
  • Participate in monthly meetings, training seminars, and hands-on training as well as identify trends and claim-related issues.
Qualifications

  • Bilingual
  • Excellent verbal and written communication skills.
  • The ability to multitask with great attention to detail.
  • Outstanding customer service when communicating with patients and insurance carriers.
  • Demonstrate analytical and problem-solving skills.
  • Work well in a team environment towards monthly, quarterly, and annual goals.
  • Strong knowledge of Billing/EMR software.
  • Proficient in MS Word and Excel.
  • Bilingual 
  • Outgoing and energetic personality. Most importantly – you need to have FUN while you work!
  • High school diploma or equivalent.
  • Insurance collections experience. 

Additional Information

  • Excellent benefits package, including 401k, medical, dental, vision, paid time off & more!
  • Multiple opportunities for professional development, specialization, and leadership
  • Corporate discount plans
  • Employee Assistance Program (EAP)
  • Family-Friendly Work Environment
  • Investment from a company that wants you to succeed and thrive

Vacancy posted 23 days ago
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