Manager, Project Management - PULSE Implementations

Manager, Project Management - PULSE Implementations

The PULSE Implementation team is an essential part of PULSE organization and one of the first opportunities to interact with our customers. Providing superior customer service, we assist financial institutions and Processors in implementing first class industry products to facilitate transactions with their customers. As a Manager, Project Manager on our team, you will manage diverse customer projects from initiation to completion, providing product knowledge and high-quality project management practices. You will be considered the “Quarterback” that connects stakeholders and technical experts to align on requirements and timelines. Leveraging cross-functional teams, you will have knowledgeable professionals for collaboration and quick problem solving. Additionally, you will provide leadership as an inspiring people manager, dedicated to guiding and mentoring team members to accelerate their professional development and drive superior team results.

General Responsibilities:

• Work on large and small scale projects that have a direct impact on the company.

• Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed.

• Act as a dedicated people leader, coaching and mentoring team members to foster their professional development and elevate overall team performance.

• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.

• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.

• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Forge relationships with key stakeholders to ensure delivery of commitments.

• Identify ways to improve and streamline business process.

• Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work.

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 6 Years of Project Management experience

• At least 2 years of people manager experience

Preferred Qualifications:

• Masters or MBA degree

• 7+ years of Project Management experience

• PMP, Lean, Agile or Six Sigma certification

• Experience working in Financial Services

• Experience working in Sharepoint, Smart sheets, Excel, or Google Sheets

• Work experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Houston, TX: $138,100 - $157,700 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).