Care Operations Manager COM

Benefits:

Company car

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Make a Difference. Lead with Purpose.

Are you someone who thrives in a fast-paced environment and enjoys helping both clients and caregivers succeed? As a Care Operations Manager, you’ll play a key role in making sure our clients receive excellent care while supporting and retaining great caregivers. This is a rewarding leadership role where your work directly improves lives every day.

What You’ll Do

Client Support

Complete new client visits and facilitate care plan completion

Follow up with new clients and stay in regular contact

Help resolve client concerns and complaints

Follow up after hospital stays

Complete regular check-ins and reports

Caregiver Support

Check in with caregivers after their first shift

Support caregiver engagement and retention

Address concerns and provide coaching when needed

Help coordinate ongoing training

Complete regular caregiver check-ins

Medicaid & Operations Support

Help onboard new clients and track authorizations

Communicate with Medicaid regarding services

Maintain accurate records

Assist with scheduling and office support as needed

What We’re Looking For

Preferred:

Home care, healthcare, or case management experience

Leadership or staff support experience

Required:

Strong communication and problem-solving skills

Highly organized and dependable

Comfortable with computers and phone communication

Reliable transportation

Benefits

✔ Competitive Pay ✔ Bonus Opportunities ✔ Health Insurance ✔ PTO / Paid Time Off ✔ Paid Training ✔ Career Growth Opportunities ✔ Supportive Team Environment

Why This Job Stands Out

Stable, full-time position

Opportunity to grow with a fast-growing company

Work that truly makes a difference

Apply Today

If you’re organized, compassionate, and ready to lead, we’d love to meet you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.