Product Owner

Product Owner / Product Manager

Product Owner / Product Manager Owings Mills, MD 21117 OR Colorado Springs, CO 80920 - Hybrid Model Onsite Day 1 6 + Months

Core Skill Sets:

• Strong knowledge of CRM data including Master Data Management and integrations with 3rd party data sources.
• Strong knowledge of core concepts for data management and governance throughout the life cycle of data
• Ability to breakdown complex business requirements into requirements/design for user story creation.
• Strong organizational skills and proven results with Agile product mgmt milestones and deadlines.
• Ability to connect dots, understand dependencies across multiple teams and platforms.
• Ability to communicate and work proactively across teams and large portfolio of work.

Responsibilities

• Product Ownership Partners with various teams such as business teams, legal, compliance, finance, and design to ensure that solutions are compliant, client-centric, and in line with brand standards.
• May own product(s) from end to end. Establishes or heavily contributes to road map for assigned product(s).
• Removes impediments and facilitates decisions both inside and outside the core team to ensure a successful product delivery.
• Elevates product-related issues that cannot be resolved to senior product owner or management for resolution assistance; elevates key product decisions to senior management.
• The product owner sets the direction for the product and prioritizes what will be included in the business case and each release.
• Prioritizes and manages backlog work.

Process:

• Develop intake and prioritization process with other product owners to address critical squad needs and dependencies

Achieves Business Results:

• Oversees a cross-functional team, which could include marketing, technology, and design associates.
• Ensures products meet and/or exceed standards for business performance, client satisfaction, compliance, and operational efficiency by closely monitoring, analyzing, and interpreting the metrics to assess the performance of products against key performance indicators (such as sales, new accounts, lead and referral generation, etc.).
• Develops and implements strategies and tactics to meet the desired business objectives for assigned product.

Coaching and Mentoring:

• Supports leadership team in the onboarding, training, and ongoing coaching of product analysts.
• Recognizes associates as appropriate and, at times, may provide constructive feedback in support of individual development goals.
• May also coach a cross-functional Agile team if serving in a product owner capacity.
• Understanding the MDM and CRM Operational Data Issue to develop solutions to address business needs.

Product Release Coordination:

• Plans with other key team roles as well as product owners who are part of other teams, if necessary, to ensure a strategic, complementary release schedule.
• The product owner also helps to identify necessary operational changes stemming from a release and is co-responsible for defining reusable solutions/shared components.