Accommodations and Access Manager

Hiring Department Office of Institutional Equity Job Description The Accommodations and Access Manager will play a key role with the Office of Accessibility and ADA and the University of Missouri as a whole, helping ensure that the University meets ADA requirements and fosters an equitable, accessible workplace for employees with disabilities. Key Focus (approximately 70%) of the role Managing employee accommodations: Facilitates the ADA accommodations process for university faculty and staff, along with the Accommodations Specialist, the Senior Manager, and Director. This entails working with the employee on an individualized, case‑by‑case basis to explore various accommodation options that may be effective, interpreting medical documentation, working collaboratively with the supervisor to determine what accommodations are reasonable given the nature of the job role, and assisting with documenting and implementing accommodations. Serves as a key advisor for supervisors in the ADA process. Case management: Serves as case manager for a varied caseload of accommodations, ensuring that the ADA accommodations process for employees is collaborative, timely, and thoroughly documented. ADA processes: Identifies trends and recommends process improvements to improve ADA compliance. Office operations: Assists with managing the day‑to‑day operations of the Office of Accessibility and ADA, including data reporting, managing logistics, record‑keeping, project task execution, and other process monitoring. Secondary Focus (approximately 30%) of the role Planning for accessibility: Works with colleagues and departments across campus to plan for accessibility and accommodations in university events and programs and provides advice when questions or accommodation requests arise. Outreach and Communication: Assists with engagement and outreach across campus to develop relationships, explain information about ADA, and help foster a better understanding of accommodations, accessibility, and disability in general. Responding to barriers: Supports the Senior Manager of Accessibility and ADA, when needed, with evaluating and responding to accessibility barrier reports from the campus community and pursuing projects to improve access. Shift 8-5, M-F, with a high degree of scheduling flexibility outside of required \"core hours\" of 9:30am-3:30pm. Minimum Qualifications Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary. Preferred Qualifications The following are essential skills for this position: Strong case management skills, including thorough documentation and task management. Strong communication and mediation skills. Creative problem solving and the ability to adapt and find solutions when faced with unique, atypical situations. Ability to work collaboratively with campus partners and stakeholders. Experience with people with disabilities preferred. Candidates with backgrounds in counseling, human resources, social work, or disability‑related work are preferred. Candidates that have worked in higher education settings are also preferred. While knowledge of accommodations and accessibility will be a key component of the role, broad knowledge of all aspects of the ADA and types of accommodations is not required. In‑depth on‑the‑job training will be provided if selected. This position offers the opportunity to develop deep expertise in ADA compliance within a large, complex institution. Anticipated Hiring Range Salary Range: $50,000-60,000 annually Grade: GGS-9E University Title: Compliance Manager Internal applicants can determine their University title by accessing the Talent Profile tile in myHR. Other Information The Office of Accessibility and ADA, within the Office of Institutional Equity, promotes and sustains an accessible community at Mizzou where people with disabilities have an equal opportunity to participate in all aspects of our campus life. Workplace accommodations promote faculty and staff productivity, retention and recruitment. Education and training increases awareness of disability as an essential component of diversity. Increasing physical accessibility of campus facilities promotes belonging, usability, and independence for students, faculty and staff with disabilities. Increasing digital accessibility provides equal opportunity and usability of our digital campus for people with disabilities. Customized guidance on the ADA helps Mizzou maintain its commitment to accessibility. Event accessibility ensures equal access for people with disabilities on campus and in the Columbia community as a whole. Community Information Columbia offers small‑town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big‑city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be! Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short‑and‑long‑term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Director of Accessibility and ADA at View phone number on click.appcast.io. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.