Carryout Associate

Our Purpose: We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA’S FARM FRESH! We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part of …. Where Good Grows. Carry Out Attendant Responsibilities: Greet all guests in a friendly, warm, and welcoming manner Understands and utilizes menu knowledge and situational selling techniques when placing orders for carryout guests Package food and beverage orders, condiments, and appropriate items promptly and accurately. Ensure items are prepared properly and on a timely basis, following the company standards Communicate professionally with guests to determine their needs and help them with the menu selections Wear a headset to communicate with managers and teammates to help expedite the guest experience Handle cash and credit transactions; accurately account for all receivables including cash, credit cards, coupons, and gift cards Practice safe food and beverage handling and always clean up Keep carry out area clean of debris and keep the general work area stocked and clean Safely handle food prep equipment such as beverage machines, salad cases, etc. Monitor the cleanliness, organization and stock levels of the bakery and retail areas Effectively handles guest complaints and involves the manager at the appropriate time Answer phone calls using company script per meal period in a fast and friendly manner Accurately input carry out orders into the computer system Assist in the expediting and delivery of meals to dine-in guests Assist in greeting guests and escorting guests to tables Assist in cashing guests out if the cashier is not available Assist with pre-bussing tables, rolling silverware or any other needed task May be asked to assist in other job categories as well All other duties as assigned To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while possessing dependability and exceptional teamwork skills. Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify. Why Choose Us: Competitive Compensation Health and Welfare Benefits 401(k) with Company Match Flexible Scheduling Opportunity for development and career growth Knowledge: Ability to identify and resolve issues as they arise Detailed oriented with the ability to multi-task Ability to prioritize, good organizational skills Education/Experience: 0-2 years related experience Strong knowledge of commonly used concepts, practices, and procedures in a restaurant Relies on experience and judgment to plan and accomplish goals Physical Requirements: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job you will regularly be required to: Stand for entire shift and walk for long periods of time without rest or sitting down Push, lift, carry and transfer up to 50 pounds Reach with hands Use hands to finger, handle, or feel objects, tools, or controls Bend and stoop Verbally communicate with others Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area Safety and Sanitation: We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests. #J-18808-Ljbffr Bob Evans Restaurants