Patient Access Rep

Job Summary As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. This is a PRN position. Responsibilities Registers and/or checks patients in/out. Performs patient check-in at the time of visit; records and verifies all demographic, insurance and other information (e.g. Workers’ Comp, other third-party liability info); follows established procedures to ensure that all registration guidelines/requirements have been satisfied, including ensuring minors’ guardians have been notified; identifies deficiencies and resolves non-complex issues or escalates to appropriate staff for further action. Conducts routine insurance eligibility verifications. Copies/scans patient access related hardcopy materials (e.g. ID, referrals, L&I, insurance cards, etc.) into correct location in electronic medical record. Records non-clinical charges from various sources. This could include entering charges for the completion of forms, for Depositions/Attorney Fees, for retail fees, etc. Handles and reconciles payments. Job Requirements Required One year of customer service work experience Preferred Two years of customer service work experience Healthcare or Call Center experience Pay Pay Range: $23.90 - $32.07 /hour #J-18808-Ljbffr Virginia Mason Franciscan Health