ASSISTANT FRONT OFFICE MANAGER

You are organized, service driven, and skilled at supporting front desk operations. You know how to coach a team, solve problems, and ensure guests enjoy a smooth, welcoming experience. If you thrive in hospitality and enjoy leadership with hands‑on involvement, keep reading.The RoleAs the Assistant Front Office Manager, you support the Front Office Manager by overseeing daily front desk operations, managing staff, and ensuring excellent guest service. You help maintain efficiency, accuracy, and professionalism while assisting with training, scheduling, and service recovery.What You Will Be DoingSupport daily front desk and guest service operationsAssist with supervising, coaching, and developing the front desk teamOversee check ins, check outs, reservations, and guest account handlingHandle escalated guest concerns and ensure timely service recoveryMonitor staffing levels and assist with scheduling and shift coverageEnsure compliance with hotel procedures, policies, and brand standardsMaintain accuracy in logs, reports, and financial documentationCommunicate effectively with housekeeping, engineering, and leadershipSupport onboarding, training, and performance evaluationsLead by example to provide warm, professional guest serviceWhy You Will Love It HereLeadership opportunity with daily guest interactionSupportive management and opportunities for career growthA dynamic front office environment where you make an impactReady to Join the TeamIf you are ready to support front office operations and help deliver excellent guest service, we would love to meet you.Apply now.EOEWhat Makes You YouPrevious front desk or guest service leadership experience preferredStrong communication, organization, and customer service skillsProfessional, dependable, and able to lead by exampleComfortable using hotel systems and managing multiple tasksEffective problem solver with a positive, team-oriented attitudePassionate about hospitality and creating great guest experiencesFlexible to work any shifts, including holidays and weekends #J-18808-Ljbffr G&B HOTEL EMPLOYEE LEASING LLC