Client Experience Manager: Cross-Functional Delivery
twentysix
Known is seeking a Client Experience Manager in New York to own end-to-end client engagement, manage cross-functional teams, and deliver value on time and within budget. You will partner with Client Experience Directors to nurture relationships and drive growth across scoped accounts. Ideal candidates will have 6+ years in agency or professional services, strong communication, and a proven track record of leading client programs with measurable outcomes. #J-18808-Ljbffr twentysix
$135k - $150k
...Client Experience Manager page is loaded## Client Experience Managerlocations: Remote United Statestime type: Full timeposted on: Posted... ...You will work closely with CE team members, leaders and cross-functional internal teams to deliver successful, effective, targeted...SuggestedWork at officeRemote workWork from homeHome officeFlexible hours- Overview The Client Experience Manager serves as Abacus’s primary relationship owner and client advocate... ...capabilities, and service delivery model, the CXM advises clients on best... ...opportunities to expand value, and coordinates cross‑functional efforts to deliver measurable...SuggestedWork at office2 days per week3 days per week
- Job SummaryThe Program Manager will aggregate and analyze feedback... ...posts—including Tell Us, client complaints, and survey programs... ...with senior leaders and cross-functional partners to translate insights... ...sits at the intersection of experience, product, and operations and...Suggested
- ...We are currently seeking a Client Delivery Executive II - Hybrid to... ...delivery, client relationship management, and operational... ...customer satisfaction, and leads cross-functional teams to meet business and... ...with key decision makersUses experience, innovation and judgement...SuggestedFull timeTemporary workWork at officeRemote workFlexible hours
- Spring Health is hiring a Director of Customer Experience to lead and empower teams across its network. This role focuses on enhancing... ...support, driving operational excellence, and collaborating cross-functionally to improve services. The ideal candidate has extensive...SuggestedRemote jobFlexible hours
- ...talent from many different backgrounds, experiences, and identities. We believe that when... ...that represents the diversity of our clients and our communities. Director of Client... ...and roadmap, in partnership with cross-functional teams, aligned with broader business goals...Full timeLocal area
$112,000 - $181,000 per day
...Series A AI-native employee management platform that runs itself payroll... ...decides what great customer experience looks like, builds the team... ...role: you design the support function from scratch, set the standard... ...and compliance issues that cross multiple teams.What You'll Own...- ...revenue, with thousands of active clients and 400+ clinicians. We're a... .... About the Role Our client experience team is crucial to making our... ...feel supported day-to-day — managing all inbound phone, text, and... ...lead this team and own the function fully — hitting SLAs, building...Remote work
$50k - $125k
...We seek a talented and experienced Client Experience Manager to join our team. As a Client Experience... ...of the Clinch platform and its functionalities, using this knowledge to optimize client... ...Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants. Various...Work at officeImmediate startFlexible hours$150.45k - $177k
...JOB TITLE: Director of Client Experience – The Landmark REPORTS TO: VP & General Manager, The Landmark JOB... ...journey. Oversee the delivery of private tours of The... ...across all pillars of the function. Lead, coach, and develop... ...of the function. Cross‑Functional Leadership...Flexible hoursAfternoon shift$80k - $95k
...a journey you take alone. The Client Experience Manager (CXM) is responsible for overseeing... ...best practices. Develop and maintain functional expertise in ML solutions, digital... ...a trusted advisor Manage process delivery support from ML, including the engagement...Full timeLocal areaRemote workWork from homeHome office- ...Banking team is focused on managing the Affluent business... ...the Private Client program for an increasingly... ...and seamless customer experiences.As a Client Experience... ...lines of business and functional areas.You will have a... ...customer experience in cross-functional forums and...
- Summary The Director of Client Experience leads and elevates the client... ...Lead hospitality operations, managing hosting, amenities, vendors... ...improve service delivery and loyalty. Requirements 1... ...managing budgets, vendors, and cross-functional initiatives. Commercial awareness...Flexible hoursAfternoon shift
$170k - $190k
...Director of Customer Experience Operations Director of... ...leverage Ops Excellence function that drives... ...building and scaling cross-functional functions across... ...knowledge of quality management, workforce planning, and... ...month ago Director of Client Experience, Maison Madison...Full timeWork at officeWork from homeFlexible hours$190k - $195k
...Technical Architecture & Delivery Focus) About... ...Oliver Wyman is a global management consulting firm known... ...closely with senior client leaders to turn... ...and project plans. ~ Experience across multiple industries... ...managing large, cross-functional teams and driving change...Minimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$250k
...0 000,00Category: Product Management and Development, ExecutiveCompany... ...products. The Digital & Client Experience (DCX) team sits at the... ...the product strategy and delivery for Dashboards, Communications... ...ability to influence cross-functional partners across Technology...Full timeTemporary work$85k - $110k
The Customer Experience Manager is the operational backbone of the Customer Experience department... ..., and comfortable working across functions. They don't wait to be asked they build... ...repeatable processes Comfortable working cross-functionally - this role requires trust...Remote workShift work- ...Guest Services. Drive staff training, performance management, and QA initiatives for ADA ticketing and guest... ...staff, sets service standards, and collaborates with cross-functional teams to ensure exceptional guest experiences 365 days a year. #J-18808-Ljbffr Socket.dev
- ...the end-to-end customer experience strategy across all customer... ...culture across all functions. Customer Journey Management Map and continuously refine... ...moments of truth and drive cross-functional improvements.... ...—to directly improve the client experience. Cross-Functional...Local area
$27.7 per hour
Customer Experience Manager (Brand) - Victoria's Secret - Atlantic Terminal - Brooklyn, NY Join to apply for the Customer Experience Manager... ...total company contribution. Experience with influencing cross‑functional partners in informal and formal settings to get things...Local areaImmediate startFlexible hoursNight shiftWeekend work- ...through commission-free delivery and pickup, powered... ...Director of Customer Experience — an experienced... ...operator who owns the full client experience end-to-end... ...into a single CX function, build and manage regional teams and their... ...iterate yourself. Cross-Functional Collaboration...Work at officeLocal areaFlexible hours
- T-Mobile is seeking a Customer Experience Lead to measure and analyze customer experiences to guide organizational strategies. This... ...measurement frameworks, mentoring teams, and collaborating with cross-functional partners to enhance customer satisfaction. The successful...
$155k - $220k
...looking for a Director of Customer Experience to build and lead the... ...execution of our customer experience function, leading a team of Technical Account Managers and Customer Experience Managers... ...a team operating review. Strong cross-functional influence, particularly...Work at officeWork from homeFlexible hours2 days per week- ...backend systems to crafting intuitive user experiences, we are pushing boundaries every day.... ...performance, and partnering cross-functionally to embed customer insights into decisions... ...enforce service level standards, workforce management practices, scheduling, capacity models...Temporary workRemote workFlexible hours
- ...frontiers, create unforgettable experiences, and build a legacy that... ...both a customer-facing support function and a safety/fraud function Growth... ...vendor landscape (case management and enforcement platforms, bot... ...actually implement that vision. Cross-Functional Operator: Strong...Relocation packageFlexible hours
- HHAeXchange is seeking a Director of Customer Experience to own AI-powered, automated engagement across the customer base. You will... ...workflows in a hybrid NYC environment. You will partner with cross-functional teams to scale adoption, establish KPI dashboards, and...
$140k - $160k
...DescriptionQualifications:5+ years Account Management experience in a relevant industry with large... .... Our important work benefits our clients and partners as much as it does our people... ...(OEMs).Effective at working with cross functional teams to develop business relevant solutions...Full timeTemporary workFlexible hours$90k - $110k
...Progyny is looking for a motivated Senior Client Onboarding Manager to lead internal and external... ...services. The ideal candidate will have experience navigating complex benefits programs... ...across the onboarding team and cross-functional partnersManaging both on-cycle and off...Hourly payFull timeSummer workWork at officeFlexible hours3 days per week$115k - $213k
...making a difference to our clients and society. Our... ...-driven Senior Client Manager to join our growing sales... ...account expansion, cross-selling, upselling, and... ...equivalent professional experience.Relevant vendor or... ...to collaborate cross-functionally to deliver customer-focused...Full timeTemporary workRemote workFlexible hours- ...progress further, faster. Our clients adapt and transform, and... ...been at the forefront of drug delivery device development for over 3... ...seeking a Client Engagement Manager to drive growth across Drug Delivery... ...Experience and QualificationsDeep industry...Work at office2 days per week
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