Client Experience Manager: Cross-Functional Delivery
twentysix
Known is seeking a Client Experience Manager in New York to own end-to-end client engagement, manage cross-functional teams, and deliver value on time and within budget. You will partner with Client Experience Directors to nurture relationships and drive growth across scoped accounts. Ideal candidates will have 6+ years in agency or professional services, strong communication, and a proven track record of leading client programs with measurable outcomes. #J-18808-Ljbffr twentysix
- ...Overview The Client Experience Manager serves as Abacus’s primary relationship owner and client advocate... ...capabilities, and service delivery model, the CXM advises clients on best... ...opportunities to expand value, and coordinates cross-functional efforts to deliver measurable...SuggestedWork at office2 days per week3 days per week
- Job SummaryThe Program Manager will aggregate and analyze feedback... ...posts—including Tell Us, client complaints, and survey programs... ...with senior leaders and cross-functional partners to translate insights... ...sits at the intersection of experience, product, and operations and...Suggested
$230k - $270k
Lead Client Experience Manager page is loaded## Lead Client Experience Managerlocations: Remote United Statestime type: Full timeposted on... ...provide to their brands. You will lead a team and work cross-functionally to deliver successful, effective, targeted patient engagement...SuggestedRemote workWork from homeHome officeFlexible hours- The VIE, Retail Client Experience will play an integral role in bringing the Tiffany Client Experience to life... ...will be highly organized, proactive, and capable of managing multiple workstreams while collaborating with cross-functional partners. #J-18808-Ljbffr Inside LvmhSuggested
- ...We are currently seeking a Client Delivery Executive II - Hybrid to... ...delivery, client relationship management, and operational... ...customer satisfaction, and leads cross-functional teams to meet business and... ...with key decision makersUses experience, innovation and judgement...SuggestedFull timeTemporary workWork at officeRemote workFlexible hours
- Spring Health is hiring a Director of Customer Experience to lead and empower teams across its network. This role focuses on enhancing... ...support, driving operational excellence, and collaborating cross-functionally to improve services. The ideal candidate has extensive...Remote jobFlexible hours
- ...talent from many different backgrounds, experiences, and identities. We believe that when... ...that represents the diversity of our clients and our communities. Director of Client... ...and roadmap, in partnership with cross-functional teams, aligned with broader business goals...Full timeLocal area
$112,000 - $181,000 per day
...Series A AI-native employee management platform that runs itself payroll... ...decides what great customer experience looks like, builds the team... ...role: you design the support function from scratch, set the standard... ...and compliance issues that cross multiple teams.What You'll Own...$50k - $125k
...We seek a talented and experienced Client Experience Manager to join our team. As a Client Experience... ...of the Clinch platform and its functionalities, using this knowledge to optimize client... ...Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants. Various...Work at officeImmediate startFlexible hours- ...revenue, with thousands of active clients and 400+ clinicians. We're a... .... About the Role Our client experience team is crucial to making our... ...feel supported day-to-day — managing all inbound phone, text, and... ...lead this team and own the function fully — hitting SLAs, building...Remote work
$80k - $95k
...never a journey you take alone. The Client Experience Manager (CXM) is responsible for overseeing the... ...best practices. Develop and maintain functional expertise in ML solutions, digital... ...as a trusted advisor Manage process delivery support from ML, including the engagement...Full timeLocal areaRemote workWork from homeHome office- ...supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading NAYA’s day-to-day guest support... ...SLAs are met, recovery strategies are effective, and cross-functional partners have the information they need to drive improvements...Flexible hours
$181k - $326k
...challenges facing our clients and communities. Client experience at HDR is built on understanding... ..., marketing, project delivery, client service, and... ...‑building, change management, and performance measurement... ...decision‑making. Lead cross‑functional initiatives that...Full timeTemporary workPart timeWork at office- ...backend systems to crafting intuitive user experiences, we are pushing boundaries every day.... ...performance, and partnering cross-functionally to embed customer insights into decisions... ...enforce service level standards, workforce management practices, scheduling, capacity models...Temporary workRemote workFlexible hours
$145k - $210k
Marketing & Client Development Senior Manager - Digital Experience, Virtual EventsCooley is seeking a Marketing & Client... ...quality standards for broadcast delivery, speaker preparation, and... ...strategy, transformation, or growth function), with 2+ years of exempt/management...Full timeTemporary workWork at officeImmediate startFlexible hoursWeekend work$55 - $65 per hour
...partnering with a prominent client seeking a dynamic... ...influence customer experience initiatives, ensuring... ..., leading cross-functional teams, and delivering... ...Responsibilities Support the management of projects aimed at... ...initiation through successful delivery. Strong ability to...Hourly payTemporary workFor contractorsFlexible hours$155k - $220k
...looking for a Director of Customer Experience to build and lead the... ...execution of our customer experience function, leading a team of Technical Account Managers and Customer Experience Managers... ...a team operating review. Strong cross-functional influence, particularly...Work at officeWork from homeFlexible hours2 days per week- ...through commission-free delivery and pickup, powered... ...Director of Customer Experience — an experienced... ...operator who owns the full client experience end-to-end... ...into a single CX function, build and manage regional teams and their... ...iterate yourself. Cross-Functional Collaboration...Work at officeLocal areaFlexible hours
- ...accidental damage protection experience for retailers and... ..., high-quality client experience is central... ...Customer Experience Manager to support the Director... ...across claims and support functions, with the ability to make... ...CX tooling and with cross-functional leaders on...Full timeImmediate startRemote workFlexible hoursShift work
$140k - $180k
...empowers event organizers to own their brand experience, unlock deep data insights, and... ..., your responsibilities will include: Functional & Cross-Border People Partnering Leadership Advisory... ...Team and our European Revenue/CX managers. Program Execution Drive the seamless...Work at officeLocal areaWorldwide$250k
...0,000.00Category: Product Management and Development, ExecutiveCompany... ...products. The Digital & Client Experience (DCX) team sits at the... ...the product strategy and delivery for Dashboards, Communications... ...ability to influence cross-functional partners across Technology...Full timeTemporary work$190k - $195k
...Technical Architecture & Delivery Focus) About... ...Oliver Wyman is a global management consulting firm known... ...closely with senior client leaders to turn... ...and project plans. ~ Experience across multiple industries... ...managing large, cross-functional teams and driving change...Minimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$27.7 per hour
Customer Experience Manager (Brand) - Victoria's Secret - Atlantic Terminal - Brooklyn, NY Join to apply for the Customer Experience Manager... ...total company contribution. Experience with influencing cross‑functional partners in informal and formal settings to get things...Local areaImmediate startFlexible hoursNight shiftWeekend work- ...About the Role At PSS Cross Country Infrastructure... ...Director of Customer Experience is responsible for building... ...strengthening service delivery, and building scalable... ...speed, and cross-functional coordination Lead initiatives... ...Inside Sales, Branch Managers, and Operations...Temporary workFor contractorsWork at officeLocal areaFlexible hours
$115k - $149k
...health, our company, and your career Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer... ...Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key...Work at officeRemote workFlexible hours- T-Mobile is seeking a Customer Experience Lead to measure and analyze customer experiences to guide organizational strategies. This... ...measurement frameworks, mentoring teams, and collaborating with cross-functional partners to enhance customer satisfaction. The successful...
$216k - $270k
...interview. Even our candidate experience is different. And when you... ..., a trained and coached manager, the most amazing team you’... ...before applying. As BetterUp’s Client Delivery Director (‘CDD’) you’ll... ...planning and execution across cross‑functional delivery teams – spanning...Work experience placementSummer holidayWork at officeLocal areaFlexible hours2 days per week$181k - $323k
...part of what’s next.The RoleWe are seeking a Client Services Manager to join our growing Studio Operations and... ...productions to ensure a smooth and efficient experience.Collaborate with Production Services and cross-functional teams to align production activities and ensure...Hourly payFull timeLocal areaImmediate startFlexible hours$115k - $213k
...making a difference to our clients and society. Our... ...-driven Senior Client Manager to join our growing sales... ...account expansion, cross-selling, upselling, and... ...equivalent professional experience.Relevant vendor or... ...to collaborate cross-functionally to deliver customer-focused...Full timeTemporary workRemote workFlexible hours$90k - $110k
...Progyny is looking for a motivated Senior Client Onboarding Manager to lead internal and external... ...services. The ideal candidate will have experience navigating complex benefits programs... ...across the onboarding team and cross-functional partnersManaging both on-cycle and off...Hourly payFull timeSummer workWork at officeFlexible hours3 days per week
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