Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Client Experience Manager: Cross-Functional Delivery

twentysix

Known is seeking a Client Experience Manager in New York to own end-to-end client engagement, manage cross-functional teams, and deliver value on time and within budget. You will partner with Client Experience Directors to nurture relationships and drive growth across scoped accounts. Ideal candidates will have 6+ years in agency or professional services, strong communication, and a proven track record of leading client programs with measurable outcomes. #J-18808-Ljbffr twentysix

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Client Experience Manager: Cross-Functional Delivery in New York, NY vacancy
  • $135k - $150k

     ...Client Experience Manager page is loaded## Client Experience Managerlocations: Remote United Statestime type: Full timeposted on: Posted...  ...You will work closely with CE team members, leaders and cross-functional internal teams to deliver successful, effective, targeted... 
    Suggested
    Work at office
    Remote work
    Work from home
    Home office
    Flexible hours

    Phreesia

    New York, NY
    3 days ago
  • Overview The Client Experience Manager serves as Abacus’s primary relationship owner and client advocate...  ...capabilities, and service delivery model, the CXM advises clients on best...  ...opportunities to expand value, and coordinates cross‑functional efforts to deliver measurable... 
    Suggested
    Work at office
    2 days per week
    3 days per week

    日本アバカス株式会社

    New York, NY
    5 days ago
  • Job SummaryThe Program Manager will aggregate and analyze feedback...  ...posts—including Tell Us, client complaints, and survey programs...  ...with senior leaders and cross-functional partners to translate insights...  ...sits at the intersection of experience, product, and operations and... 
    Suggested

    JP Morgan Chase

    New York, NY
    4 days ago
  •  ...We are currently seeking a Client Delivery Executive II - Hybrid to...  ...delivery, client relationship management, and operational...  ...customer satisfaction, and leads cross-functional teams to meet business and...  ...with key decision makersUses experience, innovation and judgement... 
    Suggested
    Full time
    Temporary work
    Work at office
    Remote work
    Flexible hours

    NTT DATA

    New York, NY
    1 day ago
  • Spring Health is hiring a Director of Customer Experience to lead and empower teams across its network. This role focuses on enhancing...  ...support, driving operational excellence, and collaborating cross-functionally to improve services. The ideal candidate has extensive... 
    Suggested
    Remote job
    Flexible hours

    Spring Health

    New York, NY
    3 days ago
  •  ...talent from many different backgrounds, experiences, and identities. We believe that when...  ...that represents the diversity of our clients and our communities. Director of Client...  ...and roadmap, in partnership with cross-functional teams, aligned with broader business goals... 
    Full time
    Local area

    Richemont

    New York, NY
    2 days ago
  • $112,000 - $181,000 per day

     ...Series A AI-native employee management platform that runs itself payroll...  ...decides what great customer experience looks like, builds the team...  ...role: you design the support function from scratch, set the standard...  ...and compliance issues that cross multiple teams.What You'll Own... 

    Affinity Executive Search

    New York, NY
    4 days ago
  •  ...revenue, with thousands of active clients and 400+ clinicians. We're a...  .... About the Role Our client experience team is crucial to making our...  ...feel supported day-to-day — managing all inbound phone, text, and...  ...lead this team and own the function fully — hitting SLAs, building... 
    Remote work

    Prosperhealth

    New York, NY
    1 day ago
  • $50k - $125k

     ...We seek a talented and experienced Client Experience Manager to join our team. As a Client Experience...  ...of the Clinch platform and its functionalities, using this knowledge to optimize client...  ...Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants. Various... 
    Work at office
    Immediate start
    Flexible hours

    Clinch

    New York, NY
    5 days ago
  • $150.45k - $177k

     ...JOB TITLE: Director of Client Experience – The Landmark REPORTS TO: VP & General Manager, The Landmark JOB...  ...journey. Oversee the delivery of private tours of The...  ...across all pillars of the function. Lead, coach, and develop...  ...of the function. Cross‑Functional Leadership... 
    Flexible hours
    Afternoon shift

    Tiffany & Co.

    New York, NY
    1 day ago
  • $80k - $95k

     ...a journey you take alone. The Client Experience Manager (CXM) is responsible for overseeing...  ...best practices. Develop and maintain functional expertise in ML solutions, digital...  ...a trusted advisor Manage process delivery support from ML, including the engagement... 
    Full time
    Local area
    Remote work
    Work from home
    Home office

    Madison Logic

    New York, NY
    26 days ago
  •  ...Banking team is focused on managing the Affluent business...  ...the Private Client program for an increasingly...  ...and seamless customer experiences.As a Client Experience...  ...lines of business and functional areas.You will have a...  ...customer experience in cross-functional forums and... 

    JP Morgan Chase

    New York, NY
    4 days ago
  • Summary The Director of Client Experience leads and elevates the client...  ...Lead hospitality operations, managing hosting, amenities, vendors...  ...improve service delivery and loyalty. Requirements 1...  ...managing budgets, vendors, and cross-functional initiatives. Commercial awareness... 
    Flexible hours
    Afternoon shift

    brobstongroup.com - Jobboard

    New York, NY
    2 days ago
  • $170k - $190k

     ...Director of Customer Experience Operations Director of...  ...leverage Ops Excellence function that drives...  ...building and scaling cross-functional functions across...  ...knowledge of quality management, workforce planning, and...  ...month ago Director of Client Experience, Maison Madison... 
    Full time
    Work at office
    Work from home
    Flexible hours

    Talkiatry

    New York, NY
    4 days ago
  • $190k - $195k

     ...Technical Architecture & Delivery Focus) About...  ...Oliver Wyman is a global management consulting firm known...  ...closely with senior client leaders to turn...  ...and project plans. ~ Experience across multiple industries...  ...managing large, cross-functional teams and driving change... 
    Minimum wage
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week
    1 day per week
    New York, NY
    11 days ago
  • $250k

     ...0 000,00Category: Product Management and Development, ExecutiveCompany...  ...products. The Digital & Client Experience (DCX) team sits at the...  ...the product strategy and delivery for Dashboards, Communications...  ...ability to influence cross-functional partners across Technology... 
    Full time
    Temporary work

    Citigroup

    New York, NY
    5 days ago
  • $85k - $110k

    The Customer Experience Manager is the operational backbone of the Customer Experience department...  ..., and comfortable working across functions. They don't wait to be asked they build...  ...repeatable processes Comfortable working cross-functionally - this role requires trust... 
    Remote work
    Shift work

    Ka'Chava

    New York, NY
    3 days ago
  •  ...Guest Services. Drive staff training, performance management, and QA initiatives for ADA ticketing and guest...  ...staff, sets service standards, and collaborates with cross-functional teams to ensure exceptional guest experiences 365 days a year. #J-18808-Ljbffr Socket.dev

    Socket.dev

    New York, NY
    2 days ago
  •  ...the end-to-end customer experience strategy across all customer...  ...culture across all functions. Customer Journey Management Map and continuously refine...  ...moments of truth and drive cross-functional improvements....  ...—to directly improve the client experience. Cross-Functional... 
    Local area

    Socket.dev

    New York, NY
    1 day ago
  • $27.7 per hour

    Customer Experience Manager (Brand) - Victoria's Secret - Atlantic Terminal - Brooklyn, NY Join to apply for the Customer Experience Manager...  ...total company contribution. Experience with influencing cross‑functional partners in informal and formal settings to get things... 
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Victoria’s Secret & Co.

    New York, NY
    3 days ago
  •  ...through commission-free delivery and pickup, powered...  ...Director of Customer Experience — an experienced...  ...operator who owns the full client experience end-to-end...  ...into a single CX function, build and manage regional teams and their...  ...iterate yourself. Cross-Functional Collaboration... 
    Work at office
    Local area
    Flexible hours

    Sauce, Inc.

    New York, NY
    3 days ago
  • T-Mobile is seeking a Customer Experience Lead to measure and analyze customer experiences to guide organizational strategies. This...  ...measurement frameworks, mentoring teams, and collaborating with cross-functional partners to enhance customer satisfaction. The successful... 

    T-Mobile

    New York, NY
    3 days ago
  • $155k - $220k

     ...looking for a Director of Customer Experience to build and lead the...  ...execution of our customer experience function, leading a team of Technical Account Managers and Customer Experience Managers...  ...a team operating review. Strong cross-functional influence, particularly... 
    Work at office
    Work from home
    Flexible hours
    2 days per week

    Lightning AI

    New York, NY
    4 days ago
  •  ...backend systems to crafting intuitive user experiences, we are pushing boundaries every day....  ...performance, and partnering cross-functionally to embed customer insights into decisions...  ...enforce service level standards, workforce management practices, scheduling, capacity models... 
    Temporary work
    Remote work
    Flexible hours

    Embedded Shishya

    New York, NY
    2 days ago
  •  ...frontiers, create unforgettable experiences, and build a legacy that...  ...both a customer-facing support function and a safety/fraud function Growth...  ...vendor landscape (case management and enforcement platforms, bot...  ...actually implement that vision. Cross-Functional Operator: Strong... 
    Relocation package
    Flexible hours

    Mrbeastyoutube

    New York, NY
    3 days ago
  • HHAeXchange is seeking a Director of Customer Experience to own AI-powered, automated engagement across the customer base. You will...  ...workflows in a hybrid NYC environment. You will partner with cross-functional teams to scale adoption, establish KPI dashboards, and... 

    HHAeXchange

    New York, NY
    3 days ago
  • $140k - $160k

     ...DescriptionQualifications:5+ years Account Management experience in a relevant industry with large...  .... Our important work benefits our clients and partners as much as it does our people...  ...(OEMs).Effective at working with cross functional teams to develop business relevant solutions... 
    Full time
    Temporary work
    Flexible hours

    World Wide Technology

    New York, NY
    1 day ago
  • $90k - $110k

     ...Progyny is looking for a motivated Senior Client Onboarding Manager to lead internal and external...  ...services. The ideal candidate will have experience navigating complex benefits programs...  ...across the onboarding team and cross-functional partnersManaging both on-cycle and off... 
    Hourly pay
    Full time
    Summer work
    Work at office
    Flexible hours
    3 days per week

    Progyny

    New York, NY
    1 day ago
  • $115k - $213k

     ...making a difference to our clients and society. Our...  ...-driven Senior Client Manager to join our growing sales...  ...account expansion, cross-selling, upselling, and...  ...equivalent professional experience.Relevant vendor or...  ...to collaborate cross-functionally to deliver customer-focused... 
    Full time
    Temporary work
    Remote work
    Flexible hours

    NTT DATA

    New York, NY
    1 day ago
  •  ...progress further, faster. Our clients adapt and transform, and...  ...been at the forefront of drug delivery device development for over 3...  ...seeking a Client Engagement Manager to drive growth across Drug Delivery...  ...Experience and QualificationsDeep industry... 
    Work at office
    2 days per week

    PA Consulting

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Experience Manager: Cross-Functional Delivery. Be the first to apply!