Arcade Attendant

Arcade Attendant Team Member

Fun Spot is seeking enthusiastic and guest-focused individuals to join our dynamic team as Arcade Attendant Team Members. As a member of our tracks team, you will play a crucial role in creating memories and enjoyable experiences for our guests.

We at Fun Spot America Theme Parks will continually strive to maintain the highest levels of safe, clean, family fun for the most important people on earth, our guests. We operate our values based on the golden rule of treating others the same way that we ourselves want to be treated.

At Fun Spot America Theme Parks, we hold our team members to the highest standards, expecting them to embody the seven principles of Love Works: Patient – Kind – Trusting – Unselfish – Truthful – Forgiving – Dedicated.

Department: Arcade

Reports to: Arcade Lead and Arcade Department Manager

Pay Range: $14.00-$16.00

Location: Orlando, Kissimmee

Workers Comp Code: 8017

Travel: None

Availability requirements: At least 1 weekend day until closing and 1 weekday required

Work Status: Part-time under 30 hours per week

Key Objectives:

• Engage with guests by greeting them with a friendly and welcoming attitude, providing excellent guest service.
• Collaborate with team members to ensure smooth operation of the arcade and midway areas.
• Process transactions for game sales, Fun-E-Cards, and more.
• Handle cash, and electronic funds, and process transactions using the point-of-sale system.
• Stalk the arcade floor to help exceed sales targets and goals by upselling.
• Assist with inventory management of redemption and game areas. Restock supplies if necessary.
• Encourage guests to play games by spioeling and motivating them.
• Provide prizes to winners of games when applicable.
• Responds to any guest concerns by problem solving and asking for leadership assistance when needed.
• Follow all safety and hygiene guidelines to ensure a safe working environment.
• Notify Arcade Techs of any machine errors, and return game play credit to guests. If necessary, perform minor repairs on games as led by the arcade tech.
• Clean bathrooms in the Arcade
• Have a working knowledge of all games and game play objectives
• Assist guests and respond to any questions or concerns
• Observe, instruct, and monitor guests for safety and guideline adherence.
• Maintain a clean work area.
• Perform opening and closing department duties as assigned.
• Maintain a professional image at all times.
• Complete any other duties to assist with the operation of the park.

Requirements

Qualifications:

• Ability to pass cash handler certification
• Previous experience in sales is preferred but not required.
• Excellent guest service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Team player with a positive attitude.
• Basic math skills for handling cash transactions.
• Compliance with Fun Spot America Theme Park's drug-free workplace policy, including consent to pre-employment drug testing and adherence to federal, state, and local laws regarding drug and alcohol use.
• Successfully undergo a comprehensive background check and motor vehicle check when applicable.

Physical Requirements:

• Ability to move around and stand for long periods of time
• Ability to lift and carry 50lbs.
• Visual Acuity
• Tolerance of Temperature Fluctuations

Benefits:

• 401K eligibility after 6 months of continuous service with company match available (for those 21 years and older)
• Birthday PTO immediately for part-time or full-time positions
• Holiday double pay
• Summer and Holiday Bonus (subject to performance)
• Pay on-demand (for those 21 years and older)
• In-park food and beverage team member discounts
• Discounted Fun Spot America Theme Park admission
• Discounted Fun Spot America Theme Park retail
• Discounts to local partner attractions
• Optional voluntary benefits to enroll in, including Lyric and Legal Shield

Compensation Philosophy:

Our compensation philosophy is rooted in fairness and equity. We consider candidates' experience, qualifications, and the value they bring to our organization when determining compensation. We are committed to transparency and providing competitive and fair compensation packages.

Equal Opportunity Employer:

At Fun Spot America Theme Parks, we embrace diversity, inclusion, and equal opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.