Dental Assistant

Summary

The incumbent will be responsible for performing the duties of a dental assistant in an outpatient dental clinic. John D. Dingell VA Outpatient dental clinic provides a full range of ambulatory health care services to eligible veterans.

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Duties

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The incumbent will demonstrate professionalism by treating all internal and external customers with respect and accountability. He/ she maintains relationships with coworkers which permit teamwork, cooperation, resource sharing, and problem solving. Assists dentists in routine procedures and procedures with increasing complexity including endodontic procedures, oral surgery, implant placement, and periodontal procedures with guidance from more experienced staff members. The incumbent will assist the dentist as assigned and provide additional support to other assistants and co-workers during the workday. The dental assistant utilizes the techniques of four-handed dentistry in the dental operatory.

Duties included but not limited to:

Dental Imaging:

• Processes basic dental radiographs with supervision as needed reviewed by the treating
• dentist.
• Shows skill in operating and adjusting Planmeca and Scan-X Systems.
• Demonstrates competency and working knowledge of MIPACS system with guidance from
• more experienced users and direct supervision.
• Images are characterized by diagnostic quality and proper orientation,
• Saves digital imaging to electronic medical records under direct supervision.
• Utilizes dental-imaging safety techniques and minimizes retakes.
• Complies with standard recommendation for equipment maintenance.
• Demonstrates proper infection-control procedures during radiographic procedures.
• Provides patient-centered preventative education and oral hygiene instructions
• Image requests are completed within the requested time frame.

Infection Control and Equipment Sterilization

• Demonstrate proper infection control procedures and adherence to clinic standard operating procedures in the preparation and disinfection of dental operatories.
• Disinfects dental appliances for movement to and from the dental laboratory.
• Properly prepare instruments for transfer to SPS for sterilization.
• Follows all Standard Operating Procedures for Reusable Medical Equipment.
• Works closely with Sterile Processing Service to ensure availability of instruments for patient care.

Clerical Functions:

• Facilitate patient scheduling by providing necessary information to Medical Support Assistants.
• Participates in patient identification and time out procedures per the Joint Commission National Safety Goals.
• Assists in monitoring the patient by noting vital signs. As directed by the dentist, they will record the medical history, and chart during the exam and treatment planning appointments.
• The incumbent must be proficient in charting with Dental Record Manager Plus software for patient record management. Accurately completes lab prescriptions and timely schedules patients for intermediate prosthetic steps to ensure the completion of care

Work Schedule : Monday-Friday 8:00am - 4:30pm

Telework : Not Available

Virtual: This is not a virtual position.

Functional Statement # : 94483A, 94484A, 94485A, 94486A

Relocation/Recruitment Incentives : Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements :

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience and Education
• • Experience: Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR
  • Education : Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation [(CODA)]. OR
  • Experience/Education Combination: Equivalent combinations of experience and education are qualifying.

• English Language Proficiency: Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.
• Certification: Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.

• • Provisions for Certification of Radiologic Competence:
    
    
    • Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc, OR
    • Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR
    • Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations : In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.

Knowledge of Current Professional Dental Assistant Practices. To be creditable, the experience must have required the use of knowledge, skills, abilities [(KSAs)], and other characteristics (also referred to as "core competencies") associated with current professional dental assisting practice. Evidence of such experience includes graduation from a certified dental assisting training program, experience in private practice, VHA, Department of Defense (DoD), or other federal, state, community or charitable] health care agency.

Quality of Experience . Experience is only creditable after the training program certifies that the individual has completed all required courses, an internship if it is part of the program, and graduated with passing grades.

Part-Time Experience. Part-time experience as a dental assistant is credited according to its relationship to full-time workweek. For example, a dental assistant would receive 1 week of full-time credit for each 2 weeks of half-time work

GS-3 Experience: None beyond the basic requirements. Employees at this level serve in dental assistant career development positions. It is expected that they receive guidance from more experienced staff members for more complex patient issues, and require daily close supervision.

GS-4: Experience: At least 1 year of experience at the next lower level, OR 2 years of education above high school that included completion of a dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation [(CODA)]. In addition, the candidate must demonstrate the following KSAs:

• Basic knowledge of infection control and safe instrument handling.
• Basic knowledge of dental procedures and medical emergencies.
• Ability to perform basic radiographic image capture and processing/retrieval.
• Basic knowledge of maintenance, care and storage of dental equipment.
• Basic knowledge of patient privacy requirements.

GS-5 : Experience OR Education :

In addition to the requirements listed at GS-4 above, applicants must demonstrate] at least 1 year of experience [equivalent to] at the next lower grade level that demonstrates the core competencies described at that level. OR

Successful completion of a full 4-year course of study that included or was supplemented by completion of a dental assistant program by [CODA.

In addition to meeting paragraph (1) or (2) above, the applicant must demonstrate the following KSA's:

• Knowledge of anatomy and [ability to evaluate diagnostic quality
• Broad knowledge of common medical emergencies and vital signs measurement.
• Basic knowledge of instruments, materials and standardized dental procedures
• Ability to learn and utilize software programs used within VHA.
• Basic communication skills to provide patient instructions according to established protocol

GS-6 (Full Performance Level): Experience: . At least 1 year of experience [equivalent to] the next lower grade level that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the [following] technical KSAs:

• Ability to identify normal oral anatomy.
• Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures.
• Ability to monitor and perform basic interpretation of vital signs.
• Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist.
• Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats.
• Ability to perform maintenance on dental equipment used for routine and specialty dentistry.
• Ability to enter and retrieve data utilizing electronic dental records.
• Ability to perform dental assistant-appropriate laboratory procedures.

Preferred Experience: 4 years of Dental Assisting experience

Reference: For more information on this qualification standard, please visit

The full performance level of this vacancy is GS-6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-6.

Physical Requirements: Light lifting (under 15 lbs; light carrying (under 15 lbs); use of fingers; both hands required; walking (6-8 hours); standing (6-8 hours); bending (6-8 hours); both eyes required; depth perception; ability to distinguish basic colors; ability to distinguish shade of colors; hearing (aid permitted); hearing without aid.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. To meet qualification requirements, your resume should clearly identity the following information for each applicable degree:

• Name of the college or university
• Degree earned and the field of study
• Date the degree was conferred (month and year)

Please ensure this information is included directly on your resume so your education can be properly evaluated during the qualification review.

Transcript (must include the following information):

• Your Name
• Name of the college or university
• Full address of the college or university
• Degree Received
• Date Conferred

REMINDER: A copy of your certificate/degree or screenshot of your current classes are not a replacement of your transcript and they will not be used in the qualifying process.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

VA Healthcare System advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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