Technical Operator

About the role

As part of the Operator and Maintenance team you will be empowered to meet the expectations of our guests by ensuring our presentations are operating safely and effectively. Technical Operators are expected to ensure the timing of the different segments of the attraction stay on track and on schedule as well as completing ride safety checks and basic repairs of the ride and AV systems. Technical Operators must possess excellent communication skills, exceptional interpersonal skills, and have positive outlook and desire to make Flyover Chicago a one-of-a-kind, wonderful experience for guests.

The wage for this role is $22 USD/hourly, and a full breakdown of perks and benefits will be discussed during the interview process.


What you'll do

DUTIES & RESPONSIBILITIES

• Operating the Flyover Chicago ride monitoring and ensuring guest and team member safety at all times
• Communicating efficiently using proper radio protocol Performing site opening and closing duties, including ride quality checks
• Recovering ride malfunctions
• Coordinating ride evacuation in accordance with procedures
• Looking out for and informing Supervisors and Technical team of safety concerns
• Completing daily ride safety checks and intermediate ride repairs
• Evaluating AV system performance, completing preventative maintenance, and basic repairs
• Assist in training of Ride Operators in typical operation of ride and AV systems and malfunction recovery
• Other duties as needed

DESIRED SKILLS

• Technical background
• Demonstrated understanding of mechanical, electrical and computer systems
• Exceptional interpersonal and guest service skills
• Availability to work a variety of shifts including evenings, weekends and holidays
• Comfortable with sitting and/ or standing for long periods of time
• 1+ year/s experience with amusement rides an asset

IDEAL BEHAVIORS & TRAITS

• Strong "can-do," attitude with willingness to be flexible and adaptable
• Ability to make decisions, solve problems and exercise good judgment
• Strong commitment to building positive working relationships
• Willingness to work with a geographically dispersed team in a seasonal environment
• Resourceful, with a curiosity to solve problems and create new solutions
• Ability to organize and prioritize multiple tasks in a fast-paced environment
• Sense of urgency to complete job duties accurately and in a timely manner
• Sense of humor and ability to 'let things roll' when the unexpected happens
• Solid written and verbal communication skills
• Hospitality and service-focused mindset including the need to work successfully with both internal and external partners
• Strong sense of prioritization and focus to complete tasks

PHYSICAL REQUIREMENTS

• Moves equipment weighing up to 50 pounds unassisted
• Positions self to service and install equipment which may include bending, stooping, crawling, kneeling, or reaching
• Frequently moves throughout jobsite and uses stairs
• May spend extended periods in stationary positions
• Uses ladders and elevated work platforms to complete tasks
• Works at height utilizing fall protection equipment

Welcoming All Applicants

At Flyover, we value a strong team built on respect and professionalism. We seek individuals who bring talent, enthusiasm, and a commitment to great guest experiences. Our hiring decisions are based on skills and qualifications, as well as alignment with our mission and values.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. To handle this job successfully, any person hired must be able to perform each task effectively. We welcome all applicants and are happy to provide accommodation upon request.

Thank you for your interest in this opportunity. To ensure a smooth process, we kindly request that candidates refrain from calling about the status of their application. Only those selected for an interview will be contacted. We appreciate your understanding.

About Flyover Attractions

Flyover is an award-winning immersive flying theatre experience that transports guests through the planet's most epic places. The attraction utilizes flight motion seats engineered to swoop, dip and turn, giving guests a feeling of flight, while a 65-foot spherical screen provides guests with an unparalleled fight across iconic locations and natural landscapes. Special effects, including wind, mist and scents, to create an unforgettable entertainment experience. Flyover attractions are located in Chicago; Las Vegas; Reykjavik, Iceland; and Vancouver, Canada.