Operations Manager (Staff Assistant)

Job Title

The incumbent has direct responsibility for managing a wide range of sensitive, confidential, and complex tasks which are of direct personal interest and concern to the Supervisor. Assignments involve responsibility for a myriad of administrative operations requiring independent research; analytical ability; coordination with internal and external agency personnel. The duties of the position require independent, mature judgment decisions; analysis; and evaluation of a full range of issues and topics such as general administration and budget.

Duties include:

• Prepares assorted memoranda, letters, responses to stakeholder inquiries and other written communications.
• Monitors program accomplishments/progress and identifies actual or potential problem areas, trends, significant program accomplishments, merit and deficiency situations, areas of imbalance or other similar factors.
• Provides analytical support for responses to Congress, OMB, the White House staff, media, and other sources regarding special inquiries regarding VA-wide operations.
• Ensures practices and procedures used by ORM staff are consistent with standard operating procedures (SOPs) including time, attendance, and travel procedures.
• Assists with the development, implementation, and monitoring of nationwide operational controls for ORM.
• Consolidates and reviews analytical and evaluative activities, which determine the direction and scope of ORM's program operations.
• Analyzes existing business processes and determines and manages information needs.
• Reviews correspondence for technical and substantive compliance with management to ensure it meets departmental policies and procedures on behalf of their division.
• Independently analyzes correspondence and requests for information, researches, expedites action, and prepares written reports and responses for the division.

Work Schedule: Full-time, Monday to Friday flexible between 6 a.m. and 6 p.m. daily.

Compressed/Flexible: Available.

Telework: Available, per agency policy.

Virtual: This may be a virtual position.

Position Description/PD#: PD00234A

Relocation/Recruitment Incentives: Not authorized.

Financial Disclosure Report: Not required.

Permanent Change of Station (PCS): Not authorized.

PCS Appraised Value Offer (AVO): Not authorized.