Field Supervisor

Job Description

Job Description

Company Description

AWP Safety is North America’s leading traffic control specialist. Our team of 9000+ professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Super Bowl and Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

We are seeking an experienced and motivated Field Supervisor to join our team in Elkhart, United States. In this pivotal role, you will lead field operations with a strong commitment to safety, quality, and continuous improvement. As a Field Supervisor, you will spend approximately 80% of your time in the field and 20% in the office, directly supervising field crews while collaborating with management to drive operational excellence. This position is ideal for a detail-oriented leader who is passionate about developing teams, fostering a safety-first culture, and delivering exceptional customer service.

• Provide direct supervision and leadership to field crews, ensuring all team members understand expectations and performance standards
• Support the Area Manager and General Manager in managing daily field operations and team performance
• Maintain a strong focus on safety, quality, training, employee engagement, and retention across all field activities
• Enforce safe work practices and protect company employees, customers, and assets against losses, injuries, and accidents
• Coach, motivate, and develop team members, fostering a culture of continuous improvement and professional growth
• Conduct field and vehicle inspections, attend pre-bid meetings, and meet with clients to understand project requirements
• Develop and maintain strong relationships with internal and external customers to achieve business goals and identify new opportunities
• Address customer service issues promptly and efficiently while maintaining the highest level of service standards
• Assist in preparing daily schedules and allocating resources to optimize field operations
• Monitor daily employee matters including payroll, timekeeping, benefits, time off requests, and training requirements
• Facilitate team-building efforts and maintain regular communication with team members to foster collaboration and engagement
• Support the training and onboarding of new and current employees to reduce turnover and promote operational efficiency
• Obtain and maintain ATSSA and state-specific certifications as required for the role
• Develop expertise in work zone setup and design, becoming a subject matter expert in professional flagging practices
• Perform additional duties as assigned to support organizational objectives

Qualifications

• High School Diploma or GED completion (required)
• Bachelor's degree in a business-related field (preferred)
• Minimum 1-2 years of supervisor experience with demonstrated success building and managing teams of 20 or more individuals
• Valid Driver's License with no suspension or revocation history
• Excellent verbal and nonverbal communication skills with the ability to connect effectively with field-level customers and team members
• Intermediate computer skills, including proficiency with Microsoft Office products and customer relationship management (CRM) systems
• Strong initiative and ability to build positive work relationships with team members at all levels
• Demonstrated commitment to promoting and adhering to safe workplace practices and EHS initiatives
• Problem-solving abilities and sound decision-making skills in fast-paced field environments
• Conflict resolution and empathetic leadership capabilities
• Experience with scheduling, resource allocation, and performance metrics tracking
• Knowledge of work zone setup, design, and professional flagging practices (preferred)
• ATSSA certification or willingness to obtain state-specific certifications as required
• Ability to work in outdoor conditions including inclement weather, heat, cold, humidity, and exposure to dust and asphalt
• Capability to lift or carry objects up to 50 pounds and perform strenuous physical labor when necessary
• Flexibility to work extended hours (typical workweek of 50 hours) based on staffing needs and project demands
• Resilience and adaptability in managing multiple priorities and changing field conditions

Additional Information

WHAT YOU WILL LOVE/PERKS

• Company provided vehicle with fuel card, which includes qualified personal use privileges
• Career Growth
• Paid Time Off and Paid Holidays
• Benefits eligible the 1st of the month following hire
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as legal and identity protection, accident, critical illness, and others
• Company paid $50,000 in basic life insurance
• Company paid long term disability (LTD)
• Health Savings and Flex Spending Accounts Available
• 401(k) with company match
• AWP named one of America’s Greatest Workplaces 2023 and 2025 for Diversity
• $60,000-70,000 depending on experience

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

PROTECTING YOUR PEOPLE ,  YOUR BUSINESS, AND YOUR TIME .

All your information will be kept confidential according to EEO guidelines.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.