Store Environment Team Member

Store - VA BCH-NEWPORT NEWS, VA Responsibilities Maintain a high standard of overall look and feel of the store including cleanliness and recovery standards to deliver Brand Promises. Deliver friendly customer service, help customers shop and find what they’re looking for. Collect and dispose of trash following approved procedures. Dust and damp mop floors following approved procedures. Move equipment and products for proper cleaning and place products back in correct positions. Clean assigned areas with the use of assigned materials and equipment, including mixing water and detergents in containers to prepare cleaning solutions according to specifications. Deep‑clean key areas of the store such as bathrooms, break rooms, entryways and other high‑traffic areas to maintain a clean, safe environment for customers and staff. Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment. Seek out areas requiring cleaning; take initiative to complete the task. Complete all tasks assigned by supervisor. Perform tasks in accordance with all federal, state and county guidelines. Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values. Project a positive image and serve as a role model for other Team Members. Other Duties as Assigned Provide a fast and friendly checkout experience; execute cash handling to standards. Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck unload, stocking, and planogram (POGs) processes. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute company policies and standards. Preferred Knowledge/Skills/Abilities Retail and/or cleaning experience preferred. Physical Requirements Ability to remain standing for long periods of time. Ability to move throughout the store. Regular bending, lifting, carrying, reaching and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. May require help performing essential functions of the job; contact supervisor to engage in the interactive process for reasonable accommodation. Work in a public retail store setting, including climate‑controlled public areas, potential non‑climate‑controlled stock rooms, occasional outdoor work retrieving shopping carts or unloading trucks; work hours include nights, weekends, and early mornings. Use of standard commercial cleaners and chemicals from cleaning supplies. Work Environment Public retail store setting with customers; all public areas are climate controlled; some stock rooms may not be climate controlled; occasional outdoor work to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. Use of standard commercial cleaners and chemicals from cleaning supplies. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. EEO & Equal Opportunity Statement Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster #J-18808-Ljbffr