Warehouse Assistant

Job Description

Job Description

TEMPORARY ROLE - DURATION: 6 MONTHSJob Purpose

The Temporary warehouse assistant is responsible for all warehouse functions while ensuring that all shipments are prepared for export in compliance with all rules and regulations. This role also acts a back up to our dispatch team when not available and will handle all dispatch and warehouse receiving functions.

Duties and Responsibilities

Email/Communication

• Respond to internal and external emails timely and in a professional manner
• Communicate with vendors and airlines requesting information as needed.
• Create, review and Send Pre-alerts to other offices or agents and confirming receipt of alert.
• Communicate with other departments on issues or for additional information needed to carry out your job functions
• Answer phone calls in a professional and courteous tone

Lightening

• Check manage flight screen in TMS to check shipments vs planned flights
• Receive all shipments that arrive into the warehouse by performing a depot scan using our TMS.
• Ensure that all shipments are labelled and packaged securely
• Create manifests using current TMS
• Ensure that all manifests are closed with correct and accurate information
• Create escalations for any shipment off track and assign to the escalation team.
• Create ½ bookings into TMS to LAX office of incoming flights once alerted.
• Review and action Incidents timely
• Ensure that all scan notes are actioned
• Confirm collections for all areas of NYC (When dispatch is not available)
• Create trip sheets as needed when Dispatch is not available

Additional Tasks

• Chase agents to obtain weight and dims as needed
• Ensure that all shipments go through the weight and dimming machine, If oversized this must be completed manually.
• Create booking with airlines to ensure shipments ride on planned flights
• Create MAWBS using the current system and confirming accuracy of the data
• Bag and label all shipments ensuring all information on the labels are accurate.

TSA Tasks

• Ensure that all shipments are screened using either of three methods. (X-ray, ETD or Physical)  
• Complies with all TSA rules and guidelines while ensuring that all documentation is completed timely such a screening logs and TSA written certs.

Qualifications

• Minimum 1 year of prior experience in the logistics field
• Proficient with MS Office, Window OS, email and internet usage/research
• Data entry and the ability to manipulate data with precision
• Excellent verbal and written communication skills
• Proficiency in English
• Professional and positive attitude
• Effective time management skills
• Ability to work efficiently while managing multiple projects/tasks/systems simultaneously

Working Conditions

• Flexibility with shift/schedule
• Ability to work in a warehouse setting