Intermediate Salesforce Administrator

Job Description Summary As a certified Salesforce Administrator, customize and configure the Salesforce platform to meet business needs in adherence to governance principles and IT protocol. Responsibilities Personalize and build apps with configurable components to increase productivity and effectiveness for internal/external business units. Collaborate with business partners, leadership and end users to increase responsiveness to business and customers, and continually update Salesforce applications. Utilize knowledge of the Salesforce application functionalities to document business & functional requirements, including use cases and user stories. Perform administrative functions including field creation, reports and dashboards, processes and flows, and other configuration/declarative tasks. Create test plans for new application builds and updates. Understand and begin assessing the impact new requirements have on upstream and downstream applications, systems and processes. Support end users with issues relating to Salesforce. Qualifications Bachelor’s degree in a business or technical field, or equivalent experience. Two years business systems/technical experience. Salesforce certification. Experience with IT production processes. Creative and analytical thinker with strong problem‑solving skills. Excellent organizational skills and attention to detail. Preferred Qualifications Experience with multiple Salesforce products. Experience in the life insurance/financial services industry. Ability to work in Lightning and Classic versions while keeping current with new release implications. Completion of additional Salesforce Super Badges and/or certifications. Working Conditions Hybrid‑Office Environment (Tuesdays, Wednesdays, Thursdays). Occasional Travel Compensation Salary range $71,000 - $90,000 annually. This range is a good‑faith estimate; actual starting pay depends on qualifications, experience, geography and other factors. The position may also be eligible for an annual bonus. Benefits Competitive Pay Bonus for Eligible Employees Pension Plan 401(k) Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service Ten paid holidays per year (usually mirroring NYSE holidays) Wellness program, including Coaching and Reward Dollars Parental Leave – fifteen days of paid leave per calendar year for eligible employees with at least one year of service Adoption Assistance Employee Assistance Program Back‑Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups, Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs #J-18808-Ljbffr