Case Processing Specialist

Job Title

Pay: $30.87 per hour

Work schedule: Full-time, Monday - Sunday, two shifts – 0600-1400 and 1400-2200

Benefit package includes:

• Medical, vision, dental, and prescription drug benefits
• Life, accidental death and dismemberment insurance
• Short-term and long-term disability benefits
• 401(k) retirement plan
• Employee assistance program
• Paid time off (PTO)
• Paid holidays
• Bereavement leave
• Civic duty and military leave

Work with a purpose! Management & Training Corporation (MTC) operates the Imperial Regional Detention Center in Calexico, CA. We provide a safe and secure working environment for our staff while helping non-citizens gain valuable skills and treatment necessary for success upon release.

What you'll do:

Responsible for assisting ICE Field Office Personnel with the following duties in compliance with MTC and ICE directives.

Essential Functions:

• Process cases and perform all peripheral activities, immigration records, management, and document preparation
• Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation
• Ensure Alien Files (A-files) and enforce Alien Removal Module (EARM/EADM) reflect a case status that is updated, accurate, and complete
• Accurately enter data into ICE systems ensuring compliance with agency protocols and data integrity requirements
• Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, and support case materials for multiple databases, and other government sources
• Maintain up-to-date case status records, court scheduling details, and case tracking logs
• Generate case status reports and monitoring dashboards
• Assist with docket coordination with EOIR and USCIS. Coordinate with ICE offices to facilitate interviews, hearings, removals, and case updates
• Review appropriate paperwork for completeness and accuracy
• Ensure all administrative applications are reviewed. A-files are updated, and docket officers timely notified for appropriate law enforcement action
• Rack compliance with release conditions and report violations, as applicable
• Assist ICE Office of Principle Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documents as needed prior to court
• Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned
• Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate
• Ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions
• Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure
• Ensure detainees have the necessary legal paperwork, seven-day supply of medication, property, and valuables before transfer or removal
• Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal Deportation departure verifications in A-file
• Ensure case is closed in the ICE data systems and file is transferred to the National Record Center for storage
• Schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable
• Communicate with all aliens in the alien's primary language with assistance from an electronic language translator device
• Provide other logistical and administrative support for ICE personnel as assigned
• Provide surge support after hours, including expanded breadth and depth of tasks as required
• Regular and predictable onsite attendance is required
• It is expected that the incumbent will work overtime, when directed to do so
• Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed
• Maintain accountability of detainees and property; adhere to safety practices

It is expected the incumbent will perform other duties as assigned within his/her scope of work as determined by management.

Education and Experience Requirements:

• High school diploma or GED
• At least 21 years of age
• US Citizenship
• Proficiency in Word, Excel, and Outlook are required
• Associate or bachelor's degree, relevant experience in legal or government settings and minimum of 2 years of experience in case processing, administrative support, records management, or a related field strongly desired
• Must be capable of maintaining confidentiality and handling sensitive information
• Valid driver's license with an acceptable driving record required, unless waived by management.

Why: Make a positive impact in your community by doing meaningful work that results in a rewarding career.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through View email address on click.appcast.io or View phone number on click.appcast.io.