Guest Service Team Lead

Ben & Jerry's - Primo Partners

Job Description

Guest Service Team Leader - Master of Service and Leadership

Are you ready to lead with enthusiasm and ensure every guest leaves happier? As a Guest Service Team Leader at Team Primo's Ben & Jerry's, you will play a pivotal role in our scoop shop operations, particularly when senior management is not present. This position is perfect for detail-oriented leaders who thrive in a vibrant, community-focused environment. You will guide shifts, delegate tasks, and inspire your team to excel in every interaction.

Immerse yourself in the heart of our daily operations, both in-store and during off-premise events. You'll become a flavor coach, managing guest interactions and ensuring operational excellence. This role requires a proactive approach, with a focus on maintaining high standards and fostering a supportive and energetic work culture.

Join Team Primo’s Ben & Jerry’s, where work meets fun and creativity. Established in 2008 by lifelong friends, our locally owned and operated franchise is dedicated to spreading joy through ice cream. We offer a dynamic work environment where every team member is valued and has the opportunity to grow.

Ready to become a leader in our team and make each day sweeter for everyone involved? Apply now to become a Guest Service Team Leader. We're looking for someone who is not only passionate about service but also eager to make a positive impact in the community and lead by example.

Position Overview:

Highlights: Leadership Development, Hands-On Training, Community Engagement
Job Type: Part-Time Guest Service Team Leader
Work Hours: Flexibility to work weekends and late nights required
Base Pay: Competitive Hourly Rate + Tips
Benefits: One free large item after each shift, complimentary birthday cake during your birthday month
Location: Raleigh, NC

Required Experience:

Proven ability to lead and inspire a team in a customer service setting.
Strong interpersonal and communication skills.
Enthusiasm for community involvement and upholding high service standards.

Apply

Vacancy posted 9 days ago

Similar jobs that could be interesting for youBased on the Guest Service Team Lead in Raleigh, NC vacancy

Sales and Service Leader - Full Time
$24 - $27.5 per hour
...TimePosition Type: Regular Your Role at Sephora: As a Sales and Service Leader, you’ll harness your love for beauty and become... ...meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through...
Suggested
Hourly pay
Full time
Part time
Shift work
Night shift
Weekend work
Sephora
Raleigh, NC
1 day ago
Service Operations Coordinator
$54.8k - $71.93k
...recognitions by Forbes, Corporate Knights for clean capitalism and others. Are you ready to make your next career move to join our team as our Service Operations Coordinator for KONE Americas? This role will support our Southeast District branches, and will sit at one of...
Suggested
Full time
Temporary work
Work at office
Local area
Work from home
Flexible hours
KONE
Garner, NC
4 days ago
Senior Service Coordinator
...global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional...
Suggested
Hourly pay
Full time
Temporary work
Work experience placement
Work at office
Local area
Worldwide
EnerSys Delaware Inc.
Raleigh, NC
4 hours ago
Industrial Client Service Leader - Industrial Water/Wastewater
$120.97k
...Check out this video and find out why our team loves to work here! ( Join Us! CDM... ...CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and... ...Client Service Leader contributes by: • Leading business development, client engagement,...
Suggested
Temporary work
Work experience placement
H1b
CDM Smith
Raleigh, NC
4 days ago
Remote Travel Services Coordinator
...About the job Remote Travel Services Coordinator About the Role As a Remote Travel Services Coordinator , you’ll play a key role in... .... Grow professionally with continuous training and dedicated team support. Join a community of travel enthusiasts committed to...
Suggested
Remote work
Flexible hours
Getaway Travel Agency
Raleigh, NC
4 days ago
Service Leader
Chipotle - 5596 Veterans Parkway - Responsibilities: Making sure great tasting, high quality food is served; Helping to resolve food quality issues; Supporting food safety and following policies; Helping to resolve customer incidents and ensure positive customer experiences...
Chipotle
Garner, NC
1 day ago
Service Coordinator
$17 - $20 per hour
...bonus Vision insurance Now Hiring: Service Coordinator – Pro-Serv Food Equipment Location... ...About Us Pro-Serv Food Equipment is a leading commercial kitchen equipment service... ...strong commitment to customer service and team accountability. Position Overview We are...
Hourly pay
Full time
Work at office
Immediate start
Relocation package
Monday to Friday
Pro-Serv Food Equipment
Raleigh, NC
2 days ago
Service Leader
...accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a... ...passionate about providing a great guest experience, Chipotle is a longtime leader... ...brand with a demonstrated purpose as it leads the way in digital, technology and sustainable...
Work at office
Local area
Shift work
Chipotle Mexican Grill
Garner, NC
3 days ago
PATIENT SERVICES LEAD
$22 per hour
We are hiring immediately for a full time PATIENT SERVICES LEAD position. Location: WakeMed Raleigh - 3000 New Bern Avenue, Raleigh, NC 2... ...nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Compass Group USA
Raleigh, NC
3 days ago
SERVICE COORDINATOR
...The Service Coordinator ensures the smooth day‑today operations of Wake Enterprises sites by... ...plan meetings where another agency is the lead. Review quarterly reports, update program... ...work collaboratively in a cross‑functional team environment. Detail‑oriented with a strong...
Full time
Work at office
Local area
Apis Services, Inc.
Raleigh, NC
1 day ago
Guest Service Manager - Front Desk Leader, Guest Experience
A hotel management group based in North Carolina is seeking a Guest Service Manager for their Fairfield Inn by Marriott in Raleigh/Cary. The role involves managing front desk operations, training staff, and ensuring excellent guest service. Candidates should have a strong...
CMC Hotels
Raleigh, NC
4 days ago
Club Manager
$100k
...A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members... ...the leader of a BJ's club. Responsible for leading the operations and profitability of the club... ...market-leading value on merchandise and services, excellent member experience, managing...
Weekly pay
Local area
Home office
Flexible hours
Shift work
BJ's Wholesale Club
Raleigh, NC
4 days ago
Service Concierge Lead — Flexible Schedule & Growth
A reputable automotive dealership in Raleigh, North Carolina is looking for a Service Advisor. This role involves overseeing the drive lane, ensuring excellent customer service, and managing the flow of technician work. The ideal candidate should have strong organizational...
Flexible hours
Thompson Buick GMC Cadillac
Raleigh, NC
11 hours ago
Restaurant & Operations Manager
...vision to life every day for guests of their centers—and have a great... ...feet, coordinating multiple team members, and problem-solving in... ...delivering exceptional service, soliciting valuable feedback,... ...THOSE MANAGEMENT SKILLS ~ Lead the team and influence them through...
Hourly pay
Flexible hours
Shift work
Night shift
Weekend work
Bowlero Corporation
Raleigh, NC
5 days ago
Operations Associate - Flex
$18 - $20.5 per hour
...setups and event executionDeliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales... ...communicate product knowledgeAbility to support outstanding client service Excellent communication and interpersonal skills.Team player...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Sephora
Raleigh, NC
1 day ago
Membership Coordinator
...address system. Receptionist Maintains a professional customer service attitude in which members, parents, staff, and visitors are... ...maintain supplies approved for order. Participates as part of a team for effective club operations by helping out where needed or directed...
Summer work
Work at office
Boys & Girls Clubs of America
Raleigh, NC
3 days ago
Conference Services Coordinator
...over 180 years, Chetola Resort has offered guests a timeless mountain escape in the heart... ...authentic elegance, and exceptional guest service. THE ROLE Chetola Resort is seeking a... ...with Banquets, Culinary, AV, and Facilities teams. Prepare Banquet Event Orders (BEOs) and...
Hourly pay
Full time
Work at office
Immediate start
Weekend work
Afternoon shift
Chetola
Raleigh, NC
2 days ago
Head of Service & Training
...Overview Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to... ...Interact positively with residents, staff, and guests, providing excellent customer service.... ...be part of a supportive and dedicated team, apply now and start making a difference...
Local area
Healthcare Services Group
Raleigh, NC
11 hours ago
Learning Operations Manager (Remote)
$150k - $170k
...and Circus Street. QA Experts in technology talent and training services. Helping individuals and businesses win in the digital... ...for learning and e-learning in the UK and Europe, while the US team operates like a start-up within the larger business on the back...
Full time
Work at office
Remote work
2 days per week
QA USA, Inc.
Raleigh, NC
1 day ago
Family Medicine Geriatric Division Director Opportunity in Greenville, NC-Academic Employment
...additional qualifications in geriatrics, to lead their geriatric division. Applicants with... ...Health ECU Family Medicine believes a team with diverse experiences and perspectives... ...). There is shared leadership and shared services to support the overall group and to ensure...
Full time
H1b
Work at office
Relocation package
ECU Health
Raleigh, NC
11 hours ago
Department Supervisor
...Job DescriptionDepartment Supervisors lead, train, coach and develop associates in each... ...department to ensure customers receive excellent service and can easily find the merchandise they... ...decisions to the Store Management Team and Operations Team. Department Supervisors...
The Home Depot
Garner, NC
4 days ago
Produce Department Manager
..., 401K and Pension Plan, a discount for shopping, paid time off, weekly pay, and more! To supervise and ensure that Lowes Foods guest service, merchandising programs, and departmental operation is maintained in the produce department. After training, Bench Department Managers...
Weekly pay
Lowes Foods
Raleigh, NC
1 day ago
Head of Safety Department
...Facilities Department Manager is responsible for leading and supporting projects focused on... ...delivery for Facilities-related services. The position supports work involving roofing... ...risk policies. Lead safety efforts for team and ensure team follows safety rules and...
Work at office
Terracon
Raleigh, NC
2 days ago
Produce Department Manager
...Vision, 401K and PensionPlan, a discount for shopping, paid time off, weekly pay, and more! To supervise and ensure that Lowes Foods guest service, merchandising programs, and departmental operation is maintained in the produce department. After training, Bench Department...
Weekly pay
Lowes Foods
Raleigh, NC
18 hours ago
HVAC Division Manager
...CHIEF EXECUTIVE OFFICER / PRESIDENT (COMMERCIAL HVAC SERVICES) THE COMPANY Our client is a leading commercial HVAC services organization providing maintenance... ...performance, and build a world‑class leadership team capable of supporting continued expansion. KEY RESPONSIBILITIES...
Raymond Search Group (acquired by Direct Recruiters, Inc.)
Raleigh, NC
3 days ago
Volunteer Services Manager
...Overview The Manager of Volunteer Services, under the guidance of the Director Guest Retail and Volunteer Services, manages all WakeMed... ...an important component of this position. Leads the Volunteer Services paid team to ensure excellence in process and outcomes...
WakeMed
Raleigh, NC
4 days ago
Head of Administration Department
...) in the College of Arts & Sciences is teaching, research, and service in statistics, operations research, probability, optimization,... ...emeritus faculty. The department administers graduate programs leading to the Ph.D. in Statistics and Operations Research and the M.S....
Full time
Live in
Work at office
Local area
University of North Carolina
Raleigh, NC
1 day ago
Division Manager
...technical nature. Will supervise technical and junior management leads. Responsible for P&L, operating income, and organic growth... ...development. Accountable to oversee results of multi-functional project teams. Responsible for the administrative/operational leadership of a...
Contract work
Work at office
ASM Research, An Accenture Federal Services Company
Raleigh, NC
4 days ago
Department Manager
.... Build your skills and be yourself. The Team for Me – Our people want to say YES — to... ...talk. Make your move. Requirements Managers lead shifts every week, making sure customers... ...to their team and other managers. The Guest Service Department Manager’s responsibilities may...
Temporary work
Local area
Flexible hours
Shift work
McDonald's
Raleigh, NC
3 days ago
Division Manager
$160k - $190k
...scientist's experience of regulation-mandated services. Our platform primarily provides testing,... ...-functional collaboration, coach local teams, serve as a central resource for... ...tactical support to East Coast region. Lead the development and deployment of lean strategies...
Local area
Immediate start
Relocation package
Scientific Safety Alliance
Raleigh, NC
11 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Team Lead. Be the first to apply!