Member Experience Coordinator, Golden Valley Electric Association (GVEA)

Member Experience Coordinator, Golden Valley Electric Association (GVEA) Join Golden Valley Electric Association as the Member Experience Coordinator in Fairbanks, Alaska, and help shape every interaction our members have with GVEA. In this exciting role, you’ll lead initiatives that evaluate, improve, and strengthen the member experience across the cooperative. Working closely with departments throughout the organization, you’ll help ensure every touchpoint in the member journey is consistent, supportive, and positive while using member feedback and data to drive meaningful improvements. With a competitive starting salary of $88,183 annually, DOE, Grade 11, this position offers the opportunity to influence organizational culture, improve member satisfaction, support employee development, and strengthen GVEA’s reputation throughout Interior Alaska. You will have access to excellent benefits, including a defined pension, 401(k) match, Health Insurance, Life Insurance, Short- and Long-Term Disability, Annual Leave, Wellness Program (including fitness reimbursements), and Tuition Reimbursements. Join a forward-thinking organization where your leadership will help strengthen compliance, reduce risk, and support reliable service across Interior Alaska. #J-18808-Ljbffr PRSA Alaska