Manager, Public Safety

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Manager of Public Safety plans, manages, and directs daily security operations. This ensures a safe environment for patients, visitors, medical staff, and employees. They conduct security assessments, inspections, drills, and in-services while ensuring compliance with regulations.

Essential Functions of the Role

• Supervises and head subordinates in enforcing laws, ordinances, policies and procedures that promote public safety.
• Develops, implements, and monitors various programs to promote the safety and security of patients, visitors, and staff at managed facility(s).
• Reviews and participates in the development of policies and Standard Operating Guidelines.
• Assesses personnel and asset needs necessary for Security operations.
• Conducts operational inquiries into citizen complaints about Security Officers. Handles sensitive investigations and information professionally. Safeguards confidential information from investigations or Law Enforcement authorities.
• Reviews Use of pressure incidents and personnel training mandates to ensure legal compliance.
• Interacts with community to address security and crime concerns, safety training and crime prevention.
• Ensure customer service requests are responded to promptly.
• Controls and regulate vehicle and pedestrian traffic, including but not limited to, parking for visitors, employees, patients, and medical staff.
• Develops, facilitates, and manages department budget.

Key Success Factors

• Good interpersonal and public relations skills.
• Must be able to work under stressful conditions.
• Able to balance multiple demands and respond to time constraints.
• Must have critical thinking and problem solving skills.
• Must be able to communicate thoughts clearly; both verbally and in writing.
• Ability to make operational judgments about work quality, productivity standards, and measurable goals for employees and project teams.
• Ability to use broader priorities to calculate how best to use resources to meet schedules and goals.
• Ability to make or approve effective hiring and termination choices.
• Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
• Basic business knowledge includes annual planning, goal setting, budget adherence, employee compensation, compliance, and risk management.
• General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, and email.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 4 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION -

Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.