Attractions Supervisor

Sun Outdoors Frontier Town, 8428 Stephen Decatur Hwy, Berlin, Maryland, United States of America Job Description Dive into Blue Water! We’re a fast-growing hospitality crew, bringing joy through RV resorts, campgrounds, hotels, and attractions since 2002. From cozy campsites to splashy water parks to luxe suites, we create unforgettable guest experiences. Love making memories? Come ride the wave with us and join our team!

INTRODUCTION TO ROLE

Assists Attractions Manager in overseeing the daily operation of the Frontier Town Water Park, Ropes Course, Mini‑Golf, and Arcade. Supervises, monitors, and evaluates staff members’ work performance. Works closely with Maintenance, Housekeeping, Activities, Food and Beverage, Human Resources, Front Office, and Marketing (film shoots, special functions). Oversees the safety, guest service, and cleanliness of the attraction areas to ensure safety and quality specifications are met. Ensures that Frontier Town’s overall safety and presentation are of the highest quality standards in the industry. This position will administer first aid and CPR as needed, maintain records, and perform other duties as assigned. Seasonal roles are not eligible for health benefits Seasonal roles are eligible for sick time and holiday pay.

WHO WE ARE LOOKING FOR

Excellent interpersonal capabilities Ability to organize and prioritize tasks Capable of solving problems and resolving issues Ability to establish and maintain effective relationships Strong negotiation, analytical, and influencing skills Effective leadership and team‑building tactics

WHAT YOU WILL WORK ON

American Red Cross Lifeguarding or Shallow Water Lifeguarding, First Aid, CPR/AED for Lifeguards, and Water Park Skills certification or must be able to pass all requirements to obtain certification in these courses. Certified Pool Operator (CPO) certification is preferred, and the certification must be obtained within 3 months. Availability that meets the business needs of the position High level of verbal and written communication skills Possession of a high level of guest service and interpersonal skills Ability to multi‑task in a fast‑paced work environment Ability to assist with pre‑and post‑season setup and breakdown on a limited basis Ability to complete all legal, company, and department training requirements, including but not limited to passing required tests and certifications within established timelines Willingness to comply and ensure all staff members comply with all Frontier Town grooming guidelines and employment standards

WHAT YOU BRING

Responsible for supervising all Attractions staff members. Establish and maintain a positive atmosphere that ensures the highest staff performance and guest service level while enforcing and complying with safety procedures and guidelines. Provide exemplary Service and ensure Operations Standards are met Maintain weekly schedules for staff members Assign staff member break and rotation schedules Lead Attraction opening and closing procedures, and ensure all staff members complete tasks promptly Monitor and track staff member attendance and performance. Handle Guest Service matters promptly in accordance with departmental procedures. Assist the Attractions Manager with the training and counseling of staff members while ensuring compliance with all Frontier Town grooming guidelines and employment standards. Complete appropriate paperwork and administer discipline. Consistently practice safe work habits, including using Personal Protection Equipment (PPE), lifting, and reporting unsafe situations.

WHAT IT TAKES (PHYSICAL REQUIREMENTS)

While performing the duties of this job, the employee is frequently required to stand, walk, talk, and hear. The employee must frequently handle, feel, and reach with hands and arms. The employee is occasionally required to sit, climb, or balance, and often stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The hospitality environment is fast‑paced, and you may sometimes be required to cover or assist with tasks/job functions outside of the job you were hired for. We need each of our team members to have an All‑Hands‑On‑Deck mindset. This means you may be tasked with other functions and are expected to complete them with the same enthusiasm and dedication as your regular job duties. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment. #J-18808-Ljbffr Blue Water Development Corp.