Speech Medical Secretary

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY: 

Provides medical operations support to appropriate clinical department(s) utilizing knowledge of medical terminology and procedures in a hospital, clinic or laboratory environment and conducts special projects as defined and assigned by department(s). 

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Manages confidential information for the department.
• Prepare agendas and make arrangements for committee, board, and other meetings.
• Takes dictation for a variety of medical reports from physicians; transcribes documents, compiles information for recording purposes and prepares reports.
• Screens and directs telephone calls, schedules appointments and greets visitors/patients.
• Coordinates Physician appointments and messages, relays messages to staff and Physicians and communicates with other departments as necessary.
• Uses knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
• Attends staff meetings and records minutes. Answer telephones and direct calls to appropriate staff. Receive and route messages and documents to appropriate staff.
• Provide administrative support, such as budget preparation, record keeping and reporting.
• Types memos, correspondence, reports and various routine forms, and makes changes in grammar, punctuation or spelling as needed. Organizes workload to comply with deadlines and established priorities.
• Maintains non-complex departmental record keeping and filing systems, including records related to personnel, payroll, attendance, work and purchase orders, and so forth.
• Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries concerning department/unit activities and operations by relating to established policies and procedures.
• Maintains department calendar. Schedules meetings and appointments. Makes routine travel or conference arrangements as necessary.
• Opens, sorts, records and distributes mail.
• Posts information to records and logs, maintains established files, and prepares various ad-hoc reports according to directions from supervisor.
• Performs related general office duties, such as monitoring and ordering standard supplies, operating office copier, collating and assembling documents, accepting and delivering interdepartmental correspondence, and so forth.
• May be responsible for performing duties such as typing patient related documents, gathering information from patients to relate to physicians, maintaining patient files, and scheduling patient for surgery, tests and appointments. 

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• Requires a high school diploma or G.E.D. equivalent.
• One (1) year of experience within a medical office setting preferred.
• Literacy and experience working with Microsoft Software Programs required.
• Previous experience scheduling appointments/maintaining calendars preferred.
• Interpersonal skills necessary in order to communicate effectively with callers and visitors, and provide information requiring ordinary courtesy and tact.
• Ability to distribute departmental mail and other materials.
• Familiarity with medical terminology.