Front Office Agent
$20 per hourMontage Laguna Beach
Position Overview The Front Office Agent welcomes guests, manages check‑in/out, provides service, and supports the hotel’s goals and mission. Key Responsibilities Provide excellent customer service and telephone etiquette and strive to reach department and property defined goals and objectives. Host and welcome guests with a friendly and sincere demeanor. Assist with guest check‑in and check‑out processes, including folios, invoicing, and billing. Think creatively to solve guest stay opportunities and take ownership of service issues. Go above and beyond to recover any service opportunity and exceed guest expectations. Communicate and partner with all department leaders and hourly associates to ensure the guest experience is personalized and executed seamlessly. Maintain proper record‑keeping for guest accounts and be knowledgeable about hotel services and local surroundings to answer guests’ questions and requests. Qualifications High School Diploma or equivalent; Bachelor’s Degree preferred. Minimum of two years experience in a hotel operations environment. Minimum of two years experience in customer service. Basic math skills and the ability to accurately handle billing. Strong communication skills; able to speak, read, write, and understand English well. Advanced proficiency in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs. Physical Requirements Position requires walking and standing most of the working day, with up to 6 hours of mobility. Must be able to lift up to 15 lbs., bend, stoop, squat, stretch, and perform repetitive motions. Compensation The pay scale for the Front Office Agent position is $20 per hour; this reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay. EEO Statement In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance‑abuse testing. #J-18808-Ljbffr
$20 per hour
...please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival,...Front officeHourly payLocal areaMontage International
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Baltimore, MD5 days ago- ...excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem... ...and team-oriented environment Opportunities for growth in front office and hotel leadership A role where you help shape the guest...Front officeFlexible hoursShift work
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- ...audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork,... .... Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. Maintain and...Front officeAll shiftsShift workNight shift
Peachtree Group
Baltimore, MD2 days ago - ...audit-related duties while providing guest service at the hotel’s front desk. The role includes balancing duties, daily paperwork, and... ...inventory. Communicate all pertinent shift information to the Front Office Manager, General Manager, and other desk staff. Maintain and...Front officeAll shiftsShift workNight shift
Hampton Inn Baltimore Downtown Convention Center
Baltimore, MD4 days ago - 1-800 WATER DAMAGE of Northwest Baltimore is seeking a front office coordinator responsible for providing administrative, clerical, and phone support across the company. This involves scheduling meetings, maintaining documents, and assisting various teams. The ideal candidate...Front office
$17 per hour
...Job Title What You Will Be Doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately...Front officePart timeImmediate startNight shiftRemington Hospitality
Baltimore, MD5 days ago$16 - $18 per hour
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Owings Mills, MD4 days ago$18 - $20 per hour
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Peds In A Pod Pediatrics LLC
Dundalk, MD29 days ago - ...looking for a welcoming and dependable Receptionist to support the front desk at an education-focused organization. This contract... .... The person in this role will help maintain smooth daily front office operations while providing courteous service in a school environment...Front officeContract workCasual work
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Baltimore, MD1 day ago $19 - $22 per hour
...the job poster from U Plastic Surgery + Aesthetics Board Certified Plastic Surgeon and Owner at U Plastic Surgery + Aesthetics Front Office Coordinator – U Plastic Surgery & Aesthetics About Us: At U Plastic Surgery & Aesthetics , we believe that luxury care begins the...Front officeFull timeWork at officeU Plastic Surgery + Aesthetics
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