Fleet Agent DL (Lead Mechanic)

Fleet Agent

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine, DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today DHL Express currently has an opening for a Fleet Agent based at our Los Angeles International Airport (LAX) Gateway. In this role, you will serve as a technical expert and team leader responsible for the maintenance and repair of fleet vehicles, ground support equipment (GSE), and operational machinery supporting one of DHL's busiest gateway operations.

As a Fleet Agent, you will perform advanced diagnostics and repairs, hydraulic systems, high-voltage electrical systems, battery-electric equipment, and charging infrastructure. You will also provide leadership and technical direction to a team of mechanics, ensuring equipment reliability, operational efficiency, and adherence to best-in-class maintenance and safety standards.

Key Responsibilities:

• Lead daily maintenance operations for fleet vehicles, aircraft ground support equipment (GSE), and operational support equipment at the LAX Gateway.
• Perform and oversee preventative maintenance, including vehicle washing, cleaning, oil changes, lubrication, inspection of hoses, belts, fluids, batteries, electrical systems, and charging equipment.
• Diagnose, troubleshoot, and repair complex mechanical, electrical, hydraulic, and electronic issues, including OBD systems and battery management systems.
• Perform maintenance and repairs on aircraft ground support equipment, including belt loaders, pushback tractors, cargo and baggage dollies, ground power units (GPUs), air start units, and cargo loaders.
• Maintain and troubleshoot K-Loaders and cargo loaders, including hydraulic, electrical, and control systems.
• Disassemble and overhaul engines, transmissions, clutches, rear ends, hydraulic components, and other major assemblies.
• Replace worn or damaged parts; perform wheel alignments, brake adjustments, bearing maintenance, and engine tuning.
• Troubleshoot and maintain EV charging infrastructure and associated equipment.
• Conduct routine and periodic inspections to identify and prevent equipment failures, safety concerns, and operational downtime.
• Ensure all maintenance work meets DHL safety standards, environmental requirements, and regulatory compliance obligations.
• Serve as the primary technical subject matter expert, providing guidance and support to mechanics, operational teams, vendors, and equipment manufacturers.
• Lead, mentor, and train Ground Mechanics to ensure skills development, technical proficiency, and adherence to maintenance procedures.
• Coordinate workflow, assign tasks, and ensure timely completion of maintenance activities in a 24/7, high-volume gateway environment.
• Maintain accurate records and complete all required documentation related to repairs, inspections, compliance requirements, and training.
• Assist with parts, vendor, and service-provider coordination to support equipment uptime and maintenance efficiency.
• Support continuous improvement initiatives focused on fleet reliability, equipment performance, maintenance cost control, and operational efficiency.

Skills & Qualifications:

• Ability to lift 50-70 lbs consistently throughout the shift.
• Technical certification or Associate degree preferred, or minimum 4+ years of relevant industry experience.
• Proven experience in a Lead Mechanic, Senior Mechanic, or equivalent role, preferably in a high-volume transportation, logistics, aviation, or airport operations environment.
• Experience maintaining and repairing aircraft ground support equipment, including belt loaders, pushback tractors, cargo loaders, dollies, GPUs, air start units, and related equipment.
• Demonstrated experience with K-Loaders/cargo loaders strongly preferred.
• Advanced knowledge of mechanical systems, hydraulic systems, electrical systems, battery-electric equipment, and diagnostic technologies.
• Experience working with high-voltage electrical systems, battery management systems, and charging infrastructure.
• Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve complex equipment failures.
• Demonstrated ability to lead teams, train others, and drive performance in a fast-paced operational environment.
• Strong communication skills with the ability to effectively collaborate with operational leaders, vendors, equipment manufacturers, and internal stakeholders.
• Basic financial acumen, including an understanding of maintenance budgets, cost control, inventory management, and resource planning.
• Comprehensive understanding of safety standards, maintenance processes, and operational requirements.
• Ability to prioritize work, manage multiple tasks, and meet deadlines in a 24/7 operational environment.
• Must maintain required licenses and certifications (i.e., CDL, etc.).

Note: Individuals are responsible for providing their own tools.

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Competitive Pay - Salary Range LAX, CA- $67,200-$89,600
• Bonus/Incentive Programs
• Retirement Savings 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.