Technical Engineer II

Job Title: Technical Eng. II

Location: Hybrid/Buffalo, NY (3 days onsite & 2 days remote)

Duration: 12+ Month Contract

NOTES FROM MANAGER / REQUIRED SKILLS & EXP.:

These experienced resources deliver the day-to-day configuration management services to the organization with minimal direction, focusing work on prioritized tasks.

Their specific responsibilities include:

• Performing operational activities as defined by CM policies and procedures

• Fulfilling CM service requests as assigned

• Engaging with strategic projects to ensure CM can deliver required functionality within project time frames

• Mentoring the organization on CM services, concepts, policies, and procedures

• Overseeing the design, coding, and testing of reports as needed

• Collecting and reporting on metrics as required

• Identifying and reporting on noncompliance situations

• Performing CM audits as directed

• Identifying service improvement opportunities

• Mentoring and helping direct configuration management specialists

Skill Set 1: Engaging with strategic projects to ensure CM can deliver required functionality within project timelines

Skill Set 2: Collecting and reporting on metrics as required

Skill Set 3: Identifying and reporting on noncompliance situations

OVERVIEW:
Serves as technologist for an individual technology or set of technologies.



PRIMARY RESPONSIBILITIES:
Work closely with Technology management, more experienced Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization.
Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing.
Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements.
Facilitate meetings and conference calls with vendors, internal staff, and senior professionals.
Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff.
Seek to expand knowledge and understanding of financial services trends, practices, and technologies on a continuous basis.
Follow and promote use of industry best practices, standards and procedures.
Maintain a working knowledge of specific systems and services supported by department. Work with senior technical staff to understand, manage, and support elements of the Bank service catalog. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.



EDUCATION AND EXPERIENCE REQUIRED:
Combined minimum of 5 years higher education and/or work experience in systems design, management and/or architecture.



EDUCATION AND EXPERIENCE PREFERRED:
College degree.
Minimum 5 years professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and / or development for complex applications.
Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches.
Advanced technical skills.
Advanced analytical skills.
Advanced troubleshooting skills.
Advanced problem-solving skills.
Knowledge and expertise in industry and/or vendor technologies.
Able to solicit, gather, document, and analyze system specification and requirements.
Ability to work independently and collaboratively with others in team environment.
Understanding of how supported technologies interact with other systems and services.
Excellent written and verbal communication skills.
Effective influencing skills.
Process-oriented.
Logical thinker.
Strong knowledge of server/client and virtual technologies.
Adaptable.
Able to learn quickly in a rapid pace environment.


Please ask the candidate to provide responses for ALL of the questions below to confirm they have ALL of the required skills/experience, & send w/ the initial submittal (please reply ASAP as submittals to our client are time sensitive):


Please ask the candidate to provide responses for ALL of the questions below to confirm they have ALL of the required skills/experience, & send w/ the initial submittal (please reply ASAP as submittals to our client are time sensitive):

1. LinkedIn profile link?
2. Do you reside in or near the Buffalo, NY area or open to relocation out of pocket to Buffalo, NY within 1-3 weeks to be onsite from day 1 for a hybrid work model (required)?
3. Yrs. of IT exp. overall?
4. Yrs. of exp. as Technical Engineer?
5. Yrs. of exp. performing operational activities as defined by CM policies and procedures?
6. Yrs. of exp. fulfilling CM service requests as assigned?
7. Yrs. of exp. engaging with strategic projects to ensure CM can deliver required functionality within project timeframes?
8. Yrs. of exp. mentoring the organization on CM services, concepts, policies, and procedures?
9. Yrs. of exp. overseeing the design, coding, and testing of reports as needed?
10. Yrs. of exp. performing CM audits as directed
11. Yrs. of exp. collecting and reporting on metrics as required?
12. Yrs. of exp. identifying and reporting on noncompliance situations?
13. Yrs. of exp. working for banks and/or financial institutions?

1. Do you possess a combined minimum of 5 years higher education and/or work experience in systems design, management and/or architecture?
2. Do you possess exceptional communication skills (verbal/written/presentation)?