Insurance Supervisor

Insurance Supervisor

The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously.

The Louisiana Department of Insurance is seeking an Insurance Supervisor to join the Office of Health, Life & Annuity/Pharmacy Benefit Management (PBM) Enforcement Division. This position supervises staff and coordinates daily PBM oversight activities, including compliance reviews, investigations, market analysis, and enforcement actions. The Insurance Supervisor also supports policy development and works closely with division leadership to ensure effective regulatory oversight of pharmacy benefit managers.

The ideal candidate possesses the following competencies: Core Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Managing Stakeholders: The ability to identify key stakeholders, manage relationships, and align interests to move work forward.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.
• Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

Minimum Qualifications:

Six years of experience in insurance, administrative services, investigations, or law enforcement: OR Six years of full-time work experience in any field plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR A bachelor's degree plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR An advanced degree plus two years of experience in insurance, administrative services, investigations, or law enforcement. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification:

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information:

As an Insurance Supervisor in the Office of Health, Life & Annuity/PBM Enforcement Division, you will/may:

• Supervise Insurance Specialists and other staff engaged in PBM oversight activities, including assigning and reviewing work and monitoring performance and technical competence.
• Develop daily work plans and coordinate staff activities to accomplish the goals and directives of the Pharmacist-Compliance Officer.
• Provide guidance, training, and technical support to staff involved in PBM compliance reviews, investigations, market analysis, and enforcement activities.
• Assist in coordinating and conducting complex regulatory matters involving PBMs and related entities, including reviewing findings and supporting investigative and enforcement activities.
• Prepare and communicate investigative findings and develop supporting documentation for regulatory and enforcement actions.
• Assist in developing and maintaining policies, procedures, and best practices related to PBM oversight and compliance.
• Analyze the fiscal and substantive impacts of PBM laws and regulations on the insurance market and assist in identifying opportunities for regulatory improvement.
• Monitor legislation, litigation, research, and state and national trends affecting PBMs and health insurance regulation.
• Assist with the collection and monitoring of Department-ordered fees and assessments related to PBM oversight.
• Perform other duties related to pharmacy benefit management oversight as assigned.

Position-Specific Details:

Division/Location: Office of Health, Life & Annuity/Pharmacy Benefit Management (PBM) Enforcement Division

Appointment Type: Promotional or Probational

Career Progression: This position will be filled as an Insurance Supervisor

Compensation: The salary will be determined based on qualifications and experience within the established pay range.

How To Apply:

NO CIVIL SERVICE exam is required to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Dr. Phillip Donagriche

Human Resources Division

Louisiana Department of Insurance

P.O. Box 94214

Baton Rouge, LA 70804

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Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.